Review Vacancy
Date Posted: 03/27/20
Applications Due: 04/10/20
Vacancy ID: 80288
Position Information
NY HELPNo
AgencyLabor, Department of
TitleSenior Employment Security Clerk Spanish Language (Hourly) - Albany
Occupational CategoryClerical, Secretarial, Office Aide
Salary GradeHourly
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $17.61 to $17.61 Hourly
Employment Type Full-Time
Appointment Type Temporary
Jurisdictional Class Non-competitive Class
Travel Percentage 0%
Schedule
Workweek Variable
Hours Per Week 37.5
Workday
From 9 AM
To 5 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? No
Location
County Albany
Street Address New York State Department of Labor
State Office Campus, Builing 12
City Albany
StateNY
Zip Code12240
Job Specifics
Minimum Qualifications Minimum Qualifications:
You will be required to pass a Civil Service language examination to demonstrate your proficiency in Spanish at a level that will ensure your ability to perform the duties of the position.
A high school diploma or GED AND two years of full-time work experience, one year of which must be in customer service* OR
Three years full-time work experience, one of which must be in customer service.
Work experience must include typing/keyboarding experience.
*For the purposes of this employment, customer service is being defined as interacting with the general public where your primary responsibility is effectively communicating verbally to explain programs/services, policies, or procedures or resolve customer issues and/or problems.
Qualifying Experience may include call center agent, receptionist, data entry clerk, customer service representative, sales representative providing information, bank officer, or telemarketer.
Note: This position may require fingerprint background check prior to employment.
Duties Description Standard Duties:
As a Senior Employment Security Clerk Spanish Language in the Unemployment Insurance Division, your duties would include any of the following: communication with claimants, employers, and Department staff to resolve discrepancies and answer questions; entering, updating and retrieving information from systems for processing unemployment insurance benefits; processing employer and benefit documents, including those involved in the hearing process; reviewing ledgers and making computations to credit charges; processing employer registration forms and addressing employer rate inquiries; examining NYS-45 returns for any discrepancies and determining employer liability; reviewing and preparing documents for high speed scanning; and other clerical duties as needed.
Additional Comments Work hours to be discussed at the time of interview.
You will be required to pass a Civil Service language examination to demonstrate your proficiency in Spanish at a level that will ensure your ability to perform the duties of the position.
This position may require fingerprint background check prior to employment.
Some positions may require additional credentials or a background check to verify your identity.
Contact Information
Name Personnel
Telephone 518-457-1020
Fax EFax: 5184742871@fax.ny.gov
Email Address labor.sm.personnel.jva@labor.ny.gov
Address
Street New York State Department of Labor
State Office Campus Building 12, Room 561
City Albany
State NY
Zip Code 12240
Notes on ApplyingTo be considered for this position, interested applicants should e-mail a cover letter and resume in Microsoft Word or PDF format to labor.sm.personnel.jva@labor.ny.gov. Please include the title, location and vacancy ID # 80288 you are applying for in the subject line of your e-mail. Failure to do so may result in the delay of processing your application.
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