Review Vacancy
AgencyInformation Technology Services, Office of
TitleProject Coordinator - 8000
Occupational CategoryI.T. Engineering, Sciences
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $103784 to $127830 Annually
Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.
Project Coordinator (Cloud Network Architect)
Job Description:
NYS Office of Information Technology Services is seeking a senior cloud network engineer to assist our team with the design and deployment of cloud network connectivity. This role will support network connectivity for dozens of NYS agencies and their applications to/from/within Microsoft Azure, Amazon Web Services, Google Cloud Platform and multiple NYS data centers. The candidate will utilize their vast experience in physical, virtual, and cloud network technologies to achieve project objectives and train junior staff.
• Office location at 201 Fuller Road, Albany, NY
• Monday - Friday 8:30am-5:00pm with very occasional weekend work as needed
• One week of 24x7 on-call duties every 6-8 weeks after training period
• Up to 50% telecommute available at the discretion of agency management after initial training period
Qualifications:
• Proven ability to work independently and as a team member
• Proven ability to lead teams and develop network engineers
• Proven analytical, problem solving, organizational and time management skills
• Good communication (written and oral) and interpersonal skills
• Good organizational, multi-tasking, and time-management skills
• Expert AWS network infrastructure: VPCs, subnets, security groups, route tables, VPGs, Transit Gateway, NACLs, load balancers, peering, logging, alerting, and troubleshooting
• Expert Azure network infrastructure: VNets, subnets, NSGs, route tables, VNGs, load balancers, logging, alerting, and troubleshooting
• Expert GCP network infrastructure: VPCs, subnets, firewall rules, VPC routing, Cloud Router, CloudVPN, CloudNAT, load balancers, private service connections, logging, alerting, and troubleshooting
• Basic working knowledge of CSP application platforms and their networking requirements (Kubernetes engines/services, ASE, serverless, etc.)
• Proficiency with Cloud Shell in all platforms for data extraction and reporting at scale
• Proficiency in Terraform to assist in the development of Infrastructure as Code (IaC) uniform cloud configuration and backup solutions
• Proficiency in layer 3 routing including Border Gateway Protocol (BGP), VRFs, route maps, redistribution, NAT, subnetting, etc.
• Proficiency in Arista CloudEOS including routing, tunnels, upgrades, logging, and monitoring
• Proficiency in Palo Alto PAN-OS including security policies, NAT policies, zones, routing, tunnels, upgrades, logging, and monitoring
• Proficiency in IPSec and MACsec encrypted transport for cloud connectivity across carrier networks and the Internet
• Proficiency in Domain Name System (DNS) and managing split-brain public/private resolution designs
• Experience supporting CSP dedicated connectivity (AWS DirectConnect, Azure ExpressRoute, GCP Interconnect)
• Experience working with Telco carriers to troubleshoot circuit connectivity problems
• Experience working with monitoring and packet capture/analysis tools such as Zenoss, Splunk, Palo Alto Panorama, Arista Cloud Vision as a Service, NfSen, Ixia, Gigastor, Wireshark, etc.
• Proficiency in Microsoft Visio for solutions documentation
• Networking certifications (CCNA/CCNP, PCNSA/PCNSE, Network+, etc.) are a plus
• Cloud certifications (AWS/Azure/GCP fundamentals, solutions associate, network engineer, etc.) are a plus
Responsibilities:
• Manage and lead in the orchestration of multi-discipline technologies for the resolution of complex problems; communicate with technology and business leaders for problem resolution and make recommendations for system enhancements as required.
• Provide 24x7x365 on-call network support for advanced troubleshooting, escalation and ticket resolutions on a rotating basis
• Design, deploy, and maintain cloud networking infrastructure in AWS, Azure, and GCP to support new and existing NYS agency application deployments in the cloud
• Design, deploy, and maintain network virtual appliances as needed including Arista CloudEOS and Palo Alto PAN-OS with integrations into CSP network infrastructure (GCP NCC, AWS TGW Connect, etc.)
• Design and implement on-prem to cloud connectivity solutions as required by application needs in collaboration with ISO and network/application architecture teams
• Collaborate and troubleshoot with direct cloud connectivity providers to develop solutions and solve problems
• Assist in the development of Infrastructure as Code (IaC) uniform cloud configuration, deployment, and backup solutions using Terraform
• Provide in-depth analysis on network performance using monitoring tools such as Zenoss, Splunk, Palo Alto Panorama, Arista Cloud Vision as a Service, NfSen, Ixia, Gigastor, Wireshark, etc.
• Ensure that network availability of cloud environments is maximized by overseeing Change Control procedures, code upgrades, network monitoring, installations, moves and changes, and troubleshooting complex issues.
• Oversee network monitoring to ensure maximum network availability.
• Participate in network performance analysis, training, and capacity planning.
• Document all design and implementation work using Microsoft Visio
• Participate in knowledge transfer and training sessions with junior staff
• Occasional travel may be required.
Minimum Qualifications Nine (9) years of broad information technology (IT) experience, demonstrating a comprehensive understanding of cloud and datacenter network engineering and its application within large-scale organizations.
At least five (5) years of which must be specialized experience in cloud-based applications solution architecture, cloud network engineering, or a related technical role, and
including two (2) years of supervisory-level experience in cloud networking architecture, cloud engineering or a related technical field.
Education/Experience Substitutions
Earned college degrees in computer science, computer engineering, information technology, mathematics, or a related field of study may substitute for the specified years of broad IT experience as follows:
Bachelor's degree substitutes for 4 years of experience.
Master's degree substitutes for an additional 1 year of experience.
Doctoral degree substitutes for an additional 2 years of experience.
Preferred Qualifications:
? Proven ability to work independently and as a team member
? Proven ability to lead teams and develop network engineers
? Proven analytical, problem solving, organizational and time management skills
? Good communication (written and oral) and interpersonal skills
? Good organizational, multi-tasking, and time-management skills
? Expert AWS network infrastructure: VPCs, subnets, security groups, route tables, VPGs, Transit Gateway, NACLs, load balancers, peering, logging, alerting, and troubleshooting
? Expert Azure network infrastructure: VNets, subnets, NSGs, route tables, VNGs, load balancers, logging, alerting, and troubleshooting
? Expert GCP network infrastructure: VPCs, subnets, firewall rules, VPC routing, Cloud Router, CloudVPN, CloudNAT, load balancers, private service connections, logging, alerting, and troubleshooting
? Basic working knowledge of CSP application platforms and their networking requirements (Kubernetes engines/services, ASE, serverless, etc.)
? Proficiency with Cloud Shell in all platforms for data extraction and reporting at scale
? Proficiency in Terraform to assist in the development of Infrastructure as Code (IaC) uniform cloud configuration and backup solutions
? Proficiency in layer 3 routing including Border Gateway Protocol (BGP), VRFs, route maps, redistribution, NAT, subnetting, etc.
? Proficiency in Arista CloudEOS including routing, tunnels, upgrades, logging, and monitoring
? Proficiency in Palo Alto PAN-OS including security policies, NAT policies, zones, routing, tunnels, upgrades, logging, and monitoring
? Proficiency in IPSec and MACsec encrypted transport for cloud connectivity across carrier networks and the Internet
? Proficiency in Domain Name System (DNS) and managing split-brain public/private resolution designs
? Experience supporting CSP dedicated connectivity (AWS DirectConnect, Azure ExpressRoute, GCP Interconnect)
? Experience working with Telco carriers to troubleshoot circuit connectivity problems
? Experience working with monitoring and packet capture/analysis tools such as Zenoss, Splunk, Palo Alto Panorama, Arista Cloud Vision as a Service, NfSen, Ixia, Gigastor, Wireshark, etc.
? Proficiency in Microsoft Visio for solutions documentation
? Networking certifications (CCNA/CCNP, PCNSA/PCNSE, Network+, etc.) are a plus
? Cloud certifications (AWS/Azure/GCP fundamentals, solutions associate, network engineer, etc.) are a plus
Additional Comments Some positions may require fingerprinting.
Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.
Positions located in New York City, will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.
For the duration of the NY HELPS Program, this title maybe filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development
Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost
Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.
The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.
Some positions may require additional credentials or a background check to verify your identity.