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Review Vacancy

Date Posted 06/07/22

Applications Due06/21/22

Vacancy ID106213

AgencyThruway Authority

TitleDirector Center of Excellence

Occupational CategoryAdministrative or General Management

Salary GradeNS

Bargaining UnitM/C - Management / Confidential (Unrepresented)

Salary RangeFrom $0 to $0 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Exempt Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 200 Southern Blvd.

City Albany


Zip Code12209

Minimum Qualifications

Duties Description The Director of the Center of Excellence (COE) reports to the Executive Director and will provide leadership and management to the day-to-day activities of the COE as it transforms the New York State Thruway Authority.

Candidates from diverse backgrounds are encouraged to apply.

Specific responsibilities include:
• Lead the development of the long-term strategic plan in conjunction with the capital plan and in coordination with the various departments and divisions of the Thruway Authority.
• Manage the staff reporting into the COE, including assignments, skills-building, performance reviews, and daily operations.
• Manage special projects and recommendations, including completion of short-term, medium-term, and long-term projects.
• Develop and maintain playbooks in the following areas: portfolio management, software delivery lifecycle, agile project management, construction project management, process improvement, and policy reviews.
• Coordinate change management activities – communication, training, readiness – for key projects and initiatives with the appropriate stakeholders and change management teams.
• Monitor performance indicators to measure impact of initiatives, identify new initiatives, and proactively detect potential risks and issues.
• Conduct regular engagement with Thruway leadership, Department heads, and Division Directors on strategic initiatives and projects.
• Bring customer service and employee engagement perspectives and practices into COE projects and initiatives.
• Lead continuous improvement initiatives, including current state assessments, new process development, and implementation.
• Provide regular updates to the Executive Director and other Thruway executives.

Additional Comments Salary is commensurate with experience.

The Thruway Authority is an equal opportunity employer and is committed to workplace diversity.

Some positions may require additional credentials or a background check to verify your identity.

Name Kimberly Chupa

Telephone 518-471-5914

Fax 518-471-5076

Email Address


Street 200 Southern Blvd.

P.O. Box 189

City Albany

State NY

Zip Code 12201


Notes on ApplyingAll inquiries will be kept confidential. If you are interested in applying, please send a resume to Kimberly Chupa using the above contact information.

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