Review Vacancy
AgencyInformation Technology Services, Office of
TitleIntegrated Eligibility System (IES) Resource Management Lead
Occupational CategoryAdministrative or General Management
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $0 to $111111 Annually
Minimum Qualifications • Eight (8) years of experience in procurement, vendor, or contract management, business administration, or operations management, with at least one year at a supervisory level; OR
• A Bachelor's degree in Business Administration, Public Administration, Public Policy, or a related field and four (4) years of experience in procurement, vendor, or contract management, business administration, or operations management, with at least one year at a supervisory level. A Master's degree in Business Administration, Public Administration, Public Policy, or a related field may substitute for an additional year of experience.
Duties Description Under the direction of the Deputy Director of Operations, the Resource Management Lead will manage the Integrated Eligibility System (IES) staffing needs, including all existing state and vendor resources, projected future staffing needs and all administrative processes of the office.
Duties include, but are not limited to the following:
• Manage and oversee all state and consulting resource plans, totaling over $125M, including compliance of thirteen consultant vendors augmenting ITS staff, task order execution, contract approvals, and tracking progress toward staffing goals;
• Work closely with IES leadership, by providing guidance and recommendations, to manage and project current and future staffing needs for the IES program including organizational charts, state and consultant performance programs, and evaluations for timely completion and follow up on any corrective actions for contracts totaling over $125M;
• Manage and review emergency resourcing plans such as emergency evacuations, COVID telecommuting programs, and return to work programs to ensure timely and thorough compliance;
• Work closely with the IES Financial Analyst to ensure sufficient funding and approvals of all resources and contracts;
• Work closely with the operations team to track ongoing vendor compliance to contracts by overseeing vendor relationships and reviewing vendor performance and deliverables to ensure documentation is accurate for possible audits;
• Work with the IES Financial Analyst to monitor payment withholding, review invoices;
• Facilitate vendor management planning and review vendor performance for federal compliance;
• Manage the ream responsible for all aspects of the hiring process by liaising with OGS Human Resources (HR) to successfully manage and track state positions including project titles, ensuring timely submission of any documentation required for project extensions and item renewals;
• Manage the review of all incoming state incumbent requests for title and grade equivalent accuracy, tracking approvals throughout the process from HR, budget and chamber;
• Manage the IES state position recruitment including postings, reviewing applicant resumes and coordinating nominations with hiring managers and/or IES program management;
• Manage all administrative and operational processes within the IES program by creating, implementing, and reviewing new processes as necessary;
• Support staff in all areas of administration, working with cross-divisional leaders to address areas of concerns, providing successful mentorship and training to existing administrative and operational staff;
• Oversee and manage the ongoing project management of the Staff Augmentation Tier II contract in order to progress toward LEAN goals, working with Executives as needed;
• Identify areas of improvement and provide recommendations to IES Management for review at the IES Program Steering Committee (PSC) and IES Executive Steering Committee (ESC) within the administration team, operations and the IES program as a whole to improve processes implementation to help meet LEAN initiatives;
• Meet with IES management to identify processes or work products requiring review or improvements while establishing short and long-term plans to meet IES Program requirements;
• Lead the development of current and future state process improvement for a $588M program;
• Develop and deliver process improvement training for staff with the use of administrative techniques such as LEAN to identify additional processes for improvement;
• Perform the full range of supervisory responsibilities.
Additional Comments Salary will be commensurate with experience.
We offer a comprehensive benefits plan, which includes:
• Low-cost and competitive health insurance plan choices
• Dental & vision insurance at no additional cost
• Membership in the NYS Retirement System
• Deferred Compensation Investment Plan
• Minimum of 13 vacation days per year
• Up to 13 days of paid sick leave annually for PEF/CSEA
• Up to 8 days of paid sick leave annually for M/C
• 5 days of personal leave per year
• 13 paid holidays per year
• Tuition reimbursement
• Public Service Loan Forgiveness (PSLF)
• Training & development opportunities
Some positions may require additional credentials or a background check to verify your identity.
Email Address HR.Recruitment.its@ogs.ny.gov
Address
Street NYS Office of General Services Human Resources Management
26th Floor, Corning Tower
Notes on ApplyingTo apply, please submit a clear, concise cover letter and resume, indicating that you are applying for IES Resource Management Lead. Please clearly indicate how you meet the minimum qualifications for this position.
New York State is an equal opportunity employer. Some positions may require additional credentials or a background check to verify your identity. All Office of Information Technology Services (ITS) employees are required to provide proof of vaccination status through a secure online portal, if vaccinated. Unvaccinated employees may be subject to weekly testing.