Review Vacancy
AgencyEnvironmental Conservation, Department of
TitleCommunications Technician 1
Occupational CategoryOther Professional Careers
Bargaining UnitOSU - Operational Services Unit (CSEA)
Salary RangeFrom $39653 to $48662 Annually
"Other" Explanation Sunday, Monday, Tuesday, Wednesday, Thursday, Friday and Saturday
Workday
Minimum Qualifications Minimum Qualifications for Provisional Appointment:
1. You must be a high school graduate or have a high school equivalency diploma. Diplomas issued through a home study course, and not by an appropriate educational authority are not acceptable. AND 2. You must have one year of experience as a dispatcher in an emergency services organization. Examples of Qualifying Experience: police, fire, and emergency medical dispatching (civilian or military experience is acceptable). Examples of Non-Qualifying Experience: using paging systems, cellular phones, intercoms, or CB radios. Experience limited to that of an emergency medical technician (EMT) is not qualifying.
1. You must be a high school graduate or have a high school equivalency diploma. Diplomas issued through a home study course, and not by an appropriate educational authority are not acceptable. AND
2. You must have one year of experience as a dispatcher in an emergency services organization. Examples of Qualifying Experience: police, fire, and emergency medical dispatching (civilian or military experience is acceptable).Examples of Non-Qualifying Experience: using paging systems, cellular phones, intercoms, or CB radios. Experience limited to that of an emergency medical technician (EMT) is not qualifying.
Duties Description Working under direct supervision of the DEC Division of Law Enforcement, serve as dispatchers for emergency and non-emergency calls from officers and the general public. Most calls are primarily directed to the mission of the DEC. Additionally, obtain necessary information from callers in order to initiate assistance; serve as radio dispatchers of police resources; perform clerical, administrative and other duties related to the dispatch center service. Candidates must be able to communicate and work well with other dispatchers and the public.
Work conditions include: sitting or standing for extended periods of time with headset on while monitoring computer screens; entering information using a computer keyboard; coordinating eye/hand movements while handling calls for the efficient use of radios and computers; speaking calmly and clearly in order to elicit information and giving instructions to a continuous flow of callers under stress; listening carefully to clearly understand caller information; making responsible judgments where timing is critical; and working within hearing distance of other dispatchers working under similar conditions
Additional Comments Must have a valid driver's license or demonstrate the ability to meet the transportation needs of the position. Overtime may be required. Weekends and holidays may be required. Must provide 24-hour response on a rotational basis and work during normal business hours.
Positions offered are for permanent full-time employment. Overtime and holiday work is required. Shifts are bid by seniority and will likely include nights or afternoons and weekends. Pass days rotate bi-weekly. Inconvenience pay (night shift differential) is an additional $575 per year for those who work more than four hours between 6:00 p.m. and 6:00 a.m. Must undergo a background investigation prior to appointment that will include fingerprints. Candidate is required to pay fingerprint fee
Some positions may require additional credentials or a background check to verify your identity.