620 Madison Street
Minimum Qualifications Candidates must be reachable for appointment on the current Civil Service eligible list for the title;
Candidates must have one year of permanent service in a title eligible for transfer under Section 70.1 of the Civil Service Law;
a bachelor's degree plus two years of program evaluation experience† in a human services setting.††
Candidates appointed provisionally must take the next scheduled Civil Service examination for this title, and their score must be reachable on the resulting eligible list before they can be permanently appointed. Candidates who do not pass the examination or achieve a reachable score may not be retained.
†For the purpose of these examinations, qualifying program evaluation experience is considered to be professional-level experience in which your primary responsibility is the design, modification, and/or utilization of data collection instruments and processes; conducting analysis; and the preparation of reports and other documents; all for the purposes of assessing program operations, improving program effectiveness and efficiency, and informing future program development. Such experience would include the following activities: determining or assisting in the determination of appropriate performance indicators for a program or organization; reviewing organizational performance to determine the level of compliance with the standards of oversight agencies; leading, facilitating, or participating in root cause analysis, failure mode and effect analysis, and performance improvement projects; designing and/or using existing outcome measurement instruments and processes; collecting, aggregating and analyzing data and presenting the results of the effort in reports and other documents; designing, modifying, and/or analyzing the results of client satisfaction surveys; collecting and maintaining monthly and quarterly data for regulatory bodies such as the Joint Commission; leading and/or participating in accreditation reviews and survey-readiness activities; and investigating critical incidents to identify deficiencies, patterns and trends, and in order to recommend remedial actions.
For the purpose of these examinations, non-qualifying program evaluation experience includes, but is not limited to, conducting assessments of individual clients’ needs, evaluating individual clients’ outcomes, or administering psychological tests to individual clients; non-professional-level experience (e.g., secretarial or administrative support activities, even if the experience is gained in a qualifying program evaluation unit); or experience in which program evaluation responsibilities did not represent the preponderance of your duties (e.g., experience supervising or managing a clinical program area, in which you evaluated the effectiveness of your own program or used the reports and/or data prepared by program evaluation staff to improve day-to-day operations).
††For the purpose of these examinations, a human services setting is considered to be any organization or institution that provides direct care or support services for individuals, families, or groups in a hospital, psychiatric hospital, psychiatric clinic, community mental health clinic, nursing or rehabilitation facility, correctional facility, intermediate care facility, institutional or school setting, or community based residential and/or day program.
Duties Description As a Mental Hygiene Program Evaluation Specialist 2, you would assist in the ongoing evaluation of services provided to individuals with mental illness and/or developmental disabilities by State operated facilities and programs; conduct studies to evaluate program needs, processes, outcomes, impacts, costs/benefits, effectiveness, and individuals’ satisfaction; collect, review, and analyze quantitative data related to programmatic services; produce management reports and recommend programmatic improvements based on analyses; assist in the development and modification of survey instruments and data collection systems; and develop, update, and maintain program evaluation protocols, policies, and procedures.
Additional Comments Background Investigation/Justice Center Review: Prospective appointees will be: 1) Checked against the Staff Exclusion List (SEL) maintained by the Justice Center for the Protection of People with Special Needs. Prospective employees whose names appear on the SEL as having been found responsible for serious or repeated acts of abuse or neglect will be barred from appointment and may have their names removed from the eligible list(s) for the title(s) if applicable. 2) Investigated through a Criminal Background Check (CBC), that includes State and federal Criminal History Record Checks. All convictions must be reported; conviction of a felony or misdemeanor, or any falsified or omitted information on the prospective appointee’s employment application, may bar appointment or result in removal after appointment. Each case will be determined on its own merits, consistent with the applicable provisions of State and federal laws, rules, and regulations. Prospective employees will be fingerprinted in order to obtain a record of their criminal history information, and may be required to pay any necessary fees. 3) Screened against the Statewide Central Register of Child Abuse and Maltreatment (SCR). Prospective employees may be required to pay any necessary fees. Additionally, prospective employees whose names are indicated on the SCR may be barred from appointment.
Shift will day shift weekdays, plus weekend hours.
OMH hospital employees must be fully vaccinated or willing to become fully vaccinated against COVID-19. Candidates who are not fully vaccinated against COVID-19 may not start working until two weeks after their first dose of a COVID-19 vaccine.
Some positions may require additional credentials or a background check to verify your identity.
620 Madison Street
Notes on ApplyingPlease indicate the Title, Vacancy ID # and Location of the position you are applying for in the subject line of your email or fax. Please complete the Office of Mental Health Employment Application and submit it along with your resume and other application materials via fax, mail or the Human Resources email address noted above.
The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. The Office of Mental Health embraces diversity and promotes a workplace in which individual differences are recognized, appreciated, and respected. The New York State Office of Mental Health is an equal opportunity/affirmative action employer.