Review Vacancy
AgencyEducation Department, State
TitleBusiness Systems Analyst 1, Business Systems Analyst Trainee 1, Box OHE-943/43055
Occupational CategoryFinancial, Accounting, Auditing
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $61270 to $77912 Annually
Minimum Qualifications MINIMUM QUALIFICATIONS:
Reassignment: Candidates must have one year of permanent competitive or 55b/c service as a Business Systems Analyst 1.
Eligible List Appointment: Candidates who are reachable on the New York State Education Department’s Public Administration Trainee Transition (PATT) eligible list or the Professional Career Opportunities (PCO) or the Professional Career Opportunities (PCO) Select Titles eligible list may be considered for appointment. If you are on the Civil Service eligible list for this title, you may receive a canvass letter. You must complete and return it as instructed on the letter. For a description of the minimum qualifications that candidates must possess to be appointed from the PCO Select Business Systems Analyst 1, eligible list, please visit https://www.cs.ny.gov/pco/pco-title-details/title-info.cfm?jobcode=0816100.
Section 70.1 Transfer to Business Systems Analyst 1: Candidates must have one year of permanent competitive or 55 b/c service in a title SG-16 or above deemed eligible for transfer under Section 70.1 of the Civil Service Law. For information regarding the transfer options of your current title, please visit the Civil Service Career Mobility Office Website.
Section 70.1 Transfer to Business Systems Analyst Trainee 1: Candidates must have one year of permanent competitive or 55 b/c service in a title SG-11 or above deemed eligible for transfer under Section 70.1 of the Civil Service Law. For information regarding the transfer options of your current title, please visit the Civil Service Career Mobility Office Website.
Section 70.4 Transfer to Business Systems Analyst Trainee 1: Candidates may be eligible for nomination for transfer under Section 70.4 of the Civil Service Law to Business Systems Analyst Trainee 1 if they are a current NYS employee with one year of permanent competitive or 55 b/c service in a title SG-11 or higher AND have standing on the Professional Career Opportunities (PCO) eligible list or Public Administration Trainee Transition (PATT) eligible list AND possess a bachelor’s degree or higher.
Section 52.6 Transfer to Business Systems Analyst 1: Candidates must have one year of permanent competitive or 55b/c service in a title allocated to SG-16 or higher eligible to transfer under Section 52.6 of the Civil Service Law. For information regarding the transfer options of your current title, please visit the Civil Service Career Mobility Office Website.
Section 52.6 Transfer to Business Systems Analyst Trainee 1: Candidates must have one year of permanent competitive or 55b/c service in a title allocated SG-11 or higher eligible to transfer under Section 52.6 of the Civil Service Law. For information regarding the transfer options of your current title, please visit the Civil Service Career Mobility Office Website.
55b/c Appointment: This position is eligible for 55b/c designation and is subject to verification of applicant eligibility. Candidates must possess the minimum qualifications and a current 55b/c eligibility letter.
PREFERRED QUALIFICATIONS:
Preference may be given to candidates who have experience with:
• Providing support to an organization or program by answering programmatic questions and providing assistance in using a software applications;
• Assisting and/or conducting end-user software testing;
• Adobe Dreamweaver;
• Defect Management, Release Management;
• Microsoft Office; and
• Zendesk
Duties Description The New York State Education Department’s (NYSED) Office of Higher Education (OHE) is seeking candidates for a Business Systems Analyst 1 position in the Office of Teaching Initiatives (OTI). This Office oversees the certification process for teachers in New York State. Under the general guidance of the Director, Teacher Certification, the Business Systems Analyst 1 will analyze, define and develop updates and processes within the TEACH system, while working closely with OTI staff and other stakeholders to develop requirements and business processes for the existing TEACH system. The incumbent will develop, communicate, and maintain procedures to promote a consistent approach to business analysis processes within the Office. Duties of this position include, but are not limited to, the following:
• Conduct and/or assist in business systems analysis and design for the Office of Higher Education, including the documentation and, where possible, improvement of business systems and processes currently in place;
• Document the current state of the business process; create flow charts and process models describing processes and functions;
• Maintain and update the Office of Teaching Initiatives proprietary TEACH system to reflect regulatory and policy changes, including conducting unit and integration testing of application components;
• Write procedure manuals ensuring that systems and procedures are properly documented, meet Department standards, and follow generally accepted IT practices;
• Collaborating with OHE leadership in the application of IT solutions for process deficiencies based on feedback from OTI and public users, providing recommendations for design and development of appropriate system platforms, software, databases, or other options to maximize efficiency;
• Test solutions from both OTI and public users’ standpoints before improvement is pushed out to the live system;
• Managing the web content for the program office webpages within the Office of Higher Education portfolio, ensuring all appropriate information is available and consistent with Department policies and standards;
• Serving as a liaison between OHE and with SED’s Office of Information Technology Services (ITS), to communicate the business requirements of the information system(s), as well as the procurement, maintenance, and inventory of new hardware, software, and other technologies;
• Analyze and recommend system modifications and determining the impact of proposed changes, working with ITS in the design of system updates;
• Develop training materials related to system updates for OTI and public users and provide on-going business support to OTI staff utilizing the system by performing design review, answering questions, and providing one-on-one or small group training and;
• Supervise and provide guidance the OTI’s TEACH Tech Team.
Additional Comments CONDITIONS OF EMPLOYMENT: This will be a permanent appointment. For 55b/c appointment, candidates must possess the minimum qualifications, a current 55b/c eligibility letter and is subject to verification of applicant eligibility. Promotions and transfers may change appointees’ negotiating unit. Candidates should be aware that changes in negotiating units may affect their salary, insurance, and other benefits. Verification of degree will be required at the time of interview for all candidates.
This position may be filled as a traineeship. The salary above applies to candidates appointed to Business Systems Analyst 1, SG-18. The salary for candidates appointed to Business Systems Analyst Trainee 1 starts at $46,529 and, for current New York State employees, is based on the candidate’s salary at the time of hire. Candidates appointed at the trainee level will be required to successfully complete the traineeship in order to advance to the journey level title and salary.
* Leads to a maximum salary of $77,912 based on annual performance advances.
APPLICATION: Qualified candidates should send a resume and letter of interest by July 15, 2022 to ohejobs@nysed.gov (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (OHE-943/43055) of the position in the subject line of your email and cover letter to ensure receipt of your application. Your social security number may be required to confirm your eligibility.
Some positions may require additional credentials or a background check to verify your identity.
Name Office of Human Resources Management
Email Address ohejobs@nysed.gov
Address
Street NYS Education Department
89 Washington Avenue, Room 528 EB
Notes on ApplyingAPPLICATION: Qualified candidates should send a resume and letter of interest by July 15, 2022 to ohejobs@nysed.gov (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (OHE-943/43055) of the position in the subject line of your email and cover letter to ensure receipt of your application. Your social security number may be required to confirm your eligibility.