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Review Vacancy

Date Posted 06/30/22

Applications Due07/15/22

Vacancy ID107615

NY HELPNo

AgencyLabor, Department of

TitleLabor Services Representative/Trainee 1/2 (Hourly) - Albany

Occupational CategoryOther Professional Careers

Salary Grade16

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $22.28 to $26.29 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address Building 12 W. Averell Harriman State Office Campus

1220 Washington Avenue

City Albany

StateNY

Zip Code12240

Minimum Qualifications MINIMUM QUALIFICATIONS

A bachelor’s degree from a regionally accredited college or university, or one recognized by the New York State Education Department* as following acceptable education practices.

*If your degree was awarded by an educational institution outside the United States and its territories, you will be required to provide independent verification of equivalency prior an offer of employment. This information can be found at http://www.cs.ny.gov/jobseeker/degrees.cfm. Candidates are responsible for the evaluation fee. If you are applying via Internet, you must mail the independent verification of equivalency to the NYS Department of Civil Service, Albany, New York 12239. Attention: S2-SER.

PREFERRED QUALIFICATIONS: Ability to initiate and maintain relationships across a diverse set of stakeholders

Duties Description STANDARD DUTIES:
As a Labor Services Representative Trainee 1, you would be trained, under supervision, to assist customers and provide services to the public in accordance with quality and quantity standards mandated by various laws, rules and Federal regulations. You would learn how to interview and elicit information from customers, examine claims issues and make determinations to resolve complex or unusual problems related to eligibility for Unemployment Insurance benefits.

Additional Comments Pending Funding Approval

Work Hours to be discussed at time of interview

Some positions may require additional credentials or a background check to verify your identity.

Name Sara Wollaber

Telephone (518) 457-1020

Fax EFax: 5184742871@fax.ny.gov

Email Address labor.sm.personnel.jva@labor.ny.gov

Address

Street New York State Department of Labor

Harriman State Campus, Building 12, Room 561

City Albany

State NY

Zip Code 12240

 

Notes on ApplyingCandidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer. Department of Labor is committed to ensuring equal opportunity for persons with disabilities and workplace diversity.

To be considered for this position, interested applicants should e-mail a cover letter and resume in Microsoft Word or PDF format to labor.sm.personnel.jva@labor.ny.gov. Please include the title, location and vacancy ID #107615 you are applying for in the subject line of your e-mail. Failure to do so may result in the delay of processing your application. In order to qualify you for the position, when you have current or prior New York State employment, you may be contacted by the NYSDOL Personnel Bureau for your social security number to confirm your employment history.

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