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Review Vacancy

Date Posted 08/10/22

Applications Due08/21/22

Vacancy ID110322

AgencyState Comptroller, Office of the

TitleProgram Aide - Item# 01629

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade13

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $46983 to $57231 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50


From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 110 State Street

City Albany


Zip Code12236

Minimum Qualifications Interested candidates must be reachable on the Program Aide eligible list or eligible to transfer under Section 70.1 of the Civil Service Law.
To be eligible for a 70.1 transfer to a Program Aide, SG-13, a candidate must have one year of permanent competitive service in a qualifying title allocated to a salary grade 11 or higher.
To determine if your title is eligible for transfer, please go to the GOT-IT website:
55b/c: This position may be designated 55b/c and is subject to verification of applicant eligibility. Please provide a copy of your 55b/55c letter when applying.

Duties Description • Process vendor requests for New York State vendor identification numbers including
• Responding to and managing helpdesk tickets
• Working with vendors to obtained required information and entering information into the Statewide Financial System (SFS) for IRS validations
• Follow up and assist vendors in resolving mismatch with IRS records and upon issuance of vendor identification, close out tickets in SFS.
• Assist in processing Freedom of Information Requests (FOIL) including
• Managing FOIL requests in ServiceNow
• Researching request and identifying and preparing applicable contract documentation
• Preparing FOIL response letter and closing FOIL requests in ServiceNow
• Support Electronic Contract Document Management including
• Assisting in the digitizing of contract records for contracts stored at the Riverview Warehouse (may require occasional work at the Riverview Office in Menands)
• Performing quality assurance of digitized records and upload documents into internal document storage application
• Assisting in the archiving of contract records and closing out contract records
• Responding to agency user requests for contract documents by pulling together applicable contract documents
• Performing cleanup of electronic files stored on bureaus drives
• Assist and provide backup as needed with Audit Workflow Operations including:
• Assisting in receiving contracts into the Bureau’s audit workflow within SFS
• Responding to and managing helpdesk tickets for contract rejections
• Assisting in entering in Contract Reporter Exemption Requests in SFS as needed
• Processing incoming mail
• Assisting auditors as needed with workflow issues and providing audit assistance during high volume times

Additional Comments Desired Competencies
• Ability to review written requests and research associated materials
• Experience working with Adobe Acrobat Pro including editing and organizing pdf documents
• Experience with the Office 365 applications including Word, Excel, PowerPoint, Outlook and Teams
• Experience working in customer-focused environment including experience handling helpdesk tickets
• Experience working within the Statewide Financial System
• Ability to understand and follow established policies and procedures

Some positions may require additional credentials or a background check to verify your identity.

Name Daniel Gibbs

Telephone (518) 474–1924

Fax (518) 486-6723

Email Address


Street Office of the State Comptroller

110 State Street, 12th Floor

City Albany

State NY

Zip Code 12236


Notes on ApplyingInterested candidates should submit a cover letter and resume to no later than August 21, 2022. Please reference Item #01629 -OER-DG when responding.
When responding, please include the reference number and letters listed in this section. The OER ID # should not be included.

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