Review Vacancy
AgencyState Comptroller, Office of the
TitleProgram Aide - Item# 01629
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $46983 to $57231 Annually
Appointment Type Contingent Permanent
Minimum Qualifications Interested candidates must be reachable on the Program Aide eligible list or eligible to transfer under Section 70.1 of the Civil Service Law.
To be eligible for a 70.1 transfer to a Program Aide, SG-13, a candidate must have one year of permanent competitive service in a qualifying title allocated to a salary grade 11 or higher.
To determine if your title is eligible for transfer, please go to the GOT-IT website:
www.careermobilityoffice.cs.state.ny.us
55b/c: This position may be designated 55b/c and is subject to verification of applicant eligibility. Please provide a copy of your 55b/55c letter when applying.
Duties Description • Process vendor requests for New York State vendor identification numbers including
• Responding to and managing helpdesk tickets
• Working with vendors to obtained required information and entering information into the Statewide Financial System (SFS) for IRS validations
• Follow up and assist vendors in resolving mismatch with IRS records and upon issuance of vendor identification, close out tickets in SFS.
• Assist in processing Freedom of Information Requests (FOIL) including
• Managing FOIL requests in ServiceNow
• Researching request and identifying and preparing applicable contract documentation
• Preparing FOIL response letter and closing FOIL requests in ServiceNow
• Support Electronic Contract Document Management including
• Assisting in the digitizing of contract records for contracts stored at the Riverview Warehouse (may require occasional work at the Riverview Office in Menands)
• Performing quality assurance of digitized records and upload documents into internal document storage application
• Assisting in the archiving of contract records and closing out contract records
• Responding to agency user requests for contract documents by pulling together applicable contract documents
• Performing cleanup of electronic files stored on bureaus drives
• Assist and provide backup as needed with Audit Workflow Operations including:
• Assisting in receiving contracts into the Bureau’s audit workflow within SFS
• Responding to and managing helpdesk tickets for contract rejections
• Assisting in entering in Contract Reporter Exemption Requests in SFS as needed
• Processing incoming mail
• Assisting auditors as needed with workflow issues and providing audit assistance during high volume times
Additional Comments Desired Competencies
• Ability to review written requests and research associated materials
• Experience working with Adobe Acrobat Pro including editing and organizing pdf documents
• Experience with the Office 365 applications including Word, Excel, PowerPoint, Outlook and Teams
• Experience working in customer-focused environment including experience handling helpdesk tickets
• Experience working within the Statewide Financial System
• Ability to understand and follow established policies and procedures
Some positions may require additional credentials or a background check to verify your identity.
Email Address recruit@osc.ny.gov
Address
Street Office of the State Comptroller
110 State Street, 12th Floor
Notes on ApplyingInterested candidates should submit a cover letter and resume to recruit@osc.ny.gov no later than August 21, 2022. Please reference Item #01629 -OER-DG when responding.
When responding, please include the reference number and letters listed in this section. The OER ID # should not be included.