Review Vacancy
AgencyEmpire State Development, NYS
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $46983 to $57231 Annually
Minimum Qualifications Open to current NYS employees who are currently in a Program Aide title;
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Open to those reachable on the Program Aide eligible list, or eligible for transfer under Section 70.1 of Civil Service Law. Information regarding transfer eligibility is available on the Civil Service Career Mobility Office website at http://careermobilityoffice.cs.ny.gov.
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Reinstatement Eligible: Previously held the title on a permanent competitive basis or held a title as indicated under the transfer eligible section on a permanent competitive basis.
PREFERRED QUALIFICATIONS:
• Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders
• Ability to accurately review complex cases and multi-task effectively
• Ability to work independently
• Ability to effectively use Microsoft Office applications including, but not limited to, Word, PowerPoint, Excel and Outlook, as well as experience in CRM database
• Ability to respond appropriately to customer needs and the ability to work effectively with a diverse team
• Meticulous attention to details
• Punctual, reliable and consistently strives to meet deadlines
Duties Description Under the general direction of the Associate Director of Certification and related to Article 15-A in furtherance of the Minority and Woman-owned Business Enterprise (MWBE) goals set by the Governor, the incumbent will assist in the administration of the New York State MWBE program by performing the necessary program duties to support the activities of the MWBE certification process and special projects such as, but not limited to: FAQ maintenance, providing technical assistance and providing information and status updates and delivering informational sessions about MWBE certification process and benefits.
Duties include but are not limited to:
• Provide technical assistance to MWBE applicants to ensure a complete application is submitted and includes all necessary documentation to meet the 15-A criteria (i.e. virtual document verification).
• Gather additional information from applicants and evaluate information presented based on 15-A criteria.
• Accurately answer application status questions and other certification related inquiries from applicants and certified firms.
• Accurately respond to internal and external inquiries regarding the MWBE program, particularly those questions which require additional research.
• Create PowerPoint slides and other visual aides to be used in trainings, presentations, and events.
• Participate in the development of training and outreach materials. Present training on the NYS Next Generation Certification Process.
• Assist in planning and overseeing special events (i.e. MWBE Annual Forum).
• Draft clear and effective correspondence and documents to support the MWBE certification process.
• Create reports, flyers, newsletters, and brochures as directed.
• Prepare invoices and submit in the financial management system (i.e. Peoplesoft).
• Assist in maintaining the certification database including, but not limited to, updating application status.
• Assist with other special projects as directed.
Additional Comments SALARY RANGE: $46,983- $57,231
Note: The starting salary for candidates with no prior State service will be at the minimum hiring rate.
Some positions may require additional credentials or a background check to verify your identity.
Email Address DED-HR@esd.ny.gov
Address
Notes on ApplyingIf interested in this position, please forward a cover letter and resume to the e-mail address below by September 11, 2022. Be sure to indicate the position title and location you are applying for and specify how you meet the minimum qualifications in your cover letter.