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Review Vacancy

Date Posted 11/21/22

Applications Due12/30/22

Vacancy ID117125

AgencyBridge Authority, NYS


Occupational CategoryI.T. Engineering, Sciences

Salary GradeNS

Bargaining UnitM/C - Management / Confidential (Unrepresented)

Salary RangeFrom $130000 to $150000 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Exempt Class

Travel Percentage 50%

Workweek Variable

Hours Per Week 40


From 8 AM

To 4 PM

Flextime allowed? Yes

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Ulster

Street Address 2 Toll Plaza Rd

City Highland


Zip Code12528

Minimum Qualifications Summary: Reporting to the Executive Director, The Director of Electronic Tolling oversees and manages all aspects of the Authority’s All Electronic Tolling (AET) program, including contracts related to roadside and central tolling systems technology, back office transaction processing and customer service, violations and collections. Additionally, the Director of Electronic Tolling plans, organizes, oversees, coordinates, and manages the day-to-day operations of program staff in the areas of transaction reconciliation, customer service, violations disputes and collections, quality control and marketing and outreach for E-ZPass/Tolls By Mail, AET.
Exemption Status: Full Time – Exempt
Skills/ Requirements: The ideal candidate will have significant, demonstrated experience which would include:
• Bachelor's or Master’s degree from an accredited college or university with a major in information systems or a related field (ex. information technology, business management, Computer Science and/or Engineering, Data Science, etc.) Or, 7-10 years of managerial experience involving significant decision-making authority in the planning, organizing, and directing of operations in a tolling environment including establishing budgets. Must understand financial statements as financial reporting is required.
• PMP Certification – preferred but not required
• Eight years of directly related professional operations and technical experience in an enterprise level computing environment is required.
• Additional technical education, training, or certification in project management, systems security, development, database administration or related area is highly desirable.
• Development and monitoring of Key Performance Indicators, contract requirements, and customer service requirements to ensure outstanding operations and customer service.
• Prior experience in high volume billing and collections activities
• Critical thinking skills – ability to make high level decisions involved in the day-to-day management of the program; and
• Strong organizational skills, demonstrated accuracy and attention to detail and strong writing skills a must.

Duties Description • Application and Full Job Description link: Director of Electronic Tolling - Job Description.pdf

Some positions may require additional credentials or a background check to verify your identity.

Name Tina Gagliardi

Telephone 18456917245

Fax 8456914038

Email Address


Street 2 Toll Plaza Rd

City Highland

State NY

Zip Code 12528


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