Minimum Qualifications Permanent appointment: Reachable on the Collection and Civil Prosecution Specialist 1 eligible list OR eligible to transfer.
Either 1. an associate’s or higher degree in legal assistant/paralegal studies or law from a regionally accredited college or university accredited by the Accrediting Council for Independent Colleges and Schools (ACICS) or one cited by the American Bar Association (ABA) as following acceptable practices;
Or 2. completion of a legal assistant/paralegal studies non-degree certificate program where the certificate was issued by a regionally accredited or ACICS accredited college or university or one cited by the American Bar Association as following acceptable practices;
Or 3. two years of full-time experience in the collection of debts. Examples of acceptable experience includes but are not limited to: experience with substantial responsibility for communicating with debtors by telephone and in writing to collect debts; communicating with clients by telephone and in writing; locating debtors through skip tracing or other means; calculating debts which may include various interest amounts, service and/or penalty charges; adjusting accounts where necessary; and negotiating debt payment schedules;
Or 4.two years of full-time experience as a Legal Assistant.
If the number of interested candidates is three or fewer, a competitive examination will not be held and the agency, at its discretion, may nominate a qualified employee for non-competitive promotion under Section 52.7 of the Civil Service Law. Permanent appointments may be made by applicants who meet the position’s minimum qualifications if all requirements of a non-competitive promotion are met. To be eligible for a non-competitive promotion, individuals must be an employee of the Office of the Attorney General and have at least one year of permanent competitive or 55b/c service as a Legal Assistant 1 (Spanish Language), Legal Assistant 1, or Office Assistant 3.
Duties Description This position is within the Civil Recoveries Bureau.
• Maintain a caseload of collection cases
• Identify debts to be collected
• Locate and contact debtors; arrange payment schedules
• Refer cases for litigation
• Respond to inquiries from debtor, client agency, attorneys, bureau staff or third parties. Answer questions, including debtor obligations, consequences of non-payment (legal action, judgment enforcement)
• Gather information and documentation, assisting in legal research
• Assist staff attorney in case preparation
• Determine that all monies have been properly credited to account. Gather evidence, when appropriate, needed to substantiate cancellation of debt
• Ensure the financial and legal accuracy of account from inception through closing
• Search for, locate and identify assets belonging to debtor for use in judgment enforcement
• Send written correspondence by selecting and modifying bureau forms or by creating response when forms are not appropriate
• Prepare judgment, post-judgment enforcement and discovery papers for attorney signature
• Become familiar with Silvercar, Microsoft Word, Microsoft Outlook, Microsoft ACCESS, LEXIS and other bureau case management packages
• Upon request, send updates of accounts to defendants. Investigate discrepancies between unit records and client records. Become familiar with accrual of interest, collection fees, and other costs which may be added to account
• Prepare case closing paperwork, when appropriate
• Review weekly and monthly reports for appropriate action
• Perform other duties as assigned
Some positions may require additional credentials or a background check to verify your identity.