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Review Vacancy

Date Posted 11/28/22

Applications Due12/28/22

Vacancy ID117521

AgencyIndigent Legal Services, Office of

TitleProject Coordinator (Assistant Manager of Information Services)

Occupational CategoryI.T. Engineering, Sciences

Salary GradeNS

Bargaining UnitM/C - Management / Confidential (Unrepresented)

Salary RangeFrom $85712 to $95000 Annually

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Exempt Class

Travel Percentage 15%

Workweek Mon-Fri

Hours Per Week 37.5


From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address Alfred E Smith State Office Building

City Albany


Zip Code12210

Minimum Qualifications A bachelor's degree or higher and four years of experience in business analysis, systems development, application design, and/or evaluation and maintenance of existing IT systems. A Master’s degree may substitute for one year of the required experience. Up to four additional years of specialized experience may substitute for the bachelor’s degree.

Preferred: The ideal candidate will possess the following skills and abilities:

• Install and configure Windows 10/1; assist users in troubleshooting problems
• Install and configure Office and Office365; assist users in troubleshooting issues
• Install and configure iPhone iOS and apps; assist users in troubleshooting issues
• Create and modify website pages using text editors and html code
• Host and troubleshoot Webex meetings
• Use Adobe Premier Pro to edit mp4 video files
• Use webcam, external microphones, audio mixers and software to record multi-participant external events such as conferences and training sessions
• Diagnose hardware problems and perform hardware repairs on PCs such as hard drive and CD/DVD drive replacement
• Set up staff workspaces
• Familiar with network infrastructure and IP addressing; able to configure network devices (PCs, printers, scanners, WIFI access points) with IP information; able to diagnose network issues such as lack of connectivity or internet access
• Familiar with NYS Directory Services (
• Familiar with NYS ITS help desk procedures for filing and tracking troubleshooting requests

Duties Description The Project Coordination (working title: Assistant Manager of Information Services) reports to the Manager of Information Services and has overall responsibility for supporting the Office’s technology needs. In addition to meeting the day-to-day technology needs, the Assistant Manager is responsible for creating a plan for better data visualization and for creating a data reporting portal to allow for the direct upload of all the required data from both providers of mandated representation and counties, that can then be seamlessly downloaded by ILS research staff for analysis and reporting. This data portal and plan for enhanced data visualization allows ILS to produce outward facing interactive data dashboards that could be accessed by each provider of mandated representation within the State to facilitate data driven decision making in their efforts to improve the quality of representation.

The extensive and highly specialized duties of the Assistant Manager of Information Services include the following:

• Acting as Office liaison with ITS and other external agencies and vendors on IT-related matters.

• Implementing technical plans for network enhancement and for better data visualization to make data easier to understand and more accessible to the public.

• Enhancing information systems and managing and upgrading the Office’s website and other internet communication.

• Procuring hardware, software, and services as needed; performing installations and updates; and maintaining inventories.

• Diagnosing and responding to staff’s IT user problems; creating and modifying user network accounts; facilitating and hosting ILS virtual conferences; and updating the ILS website.

• Ensuring all staff are equipped to telecommute because of staff travel obligations.

• Developing and implementing a data reporting portal and creating policies and procedures for the use of the portal.

Additional Comments The mission of Indigent Legal Services (ILS) is to improve the representation provided to New Yorkers facing criminal charges or family litigation who cannot afford counsel. Our agency’s work is transforming criminal defense and parental representation, while helping people in crisis achieve greater justice in criminal cases and maintain family integrity. Join us to help shape policy and practice statewide and to have a profound impact on justice statewide. Become part of a team of dedicated professionals who share your commitment to a more fair and just society.

ILS is committed to creating and maintaining an inclusive, diverse, and equitable workplace. These values not only guide our work; we believe they are essential to fulfilling our mission to improve mandated representation in New York State. ILS staff share responsibility for creating a more inclusive workplace. Diverse voices and perspectives only strengthen our ability to create transformational change. Candidates from diverse backgrounds are encouraged to apply.

ILS welcomes candidates regardless of age, race, creed, color, sex, sexual orientation, gender identity, national origin, military or veteran status, disability, predisposing genetic characteristics, marital or family status, domestic violence victim status, or arrest record or criminal conviction history.
We offer a comprehensive New York State benefits package, including:
• Medical, Prescription, Dental and Vision Care Benefits.
• Life Insurance.
• Paid Personal Leave, Vacation, Sick Leave, and Holidays.
• Paid Family Leave.
• Health Care Spending Account.
• Dependent Care Advantage Account.
• Membership in the New York State and Local Employees’ Retirement System.
• Voluntary Defined Contribution Plan.
• Deferred Compensation Plan.

ILS employees are eligible to apply to telecommute part-time and/or adjust work hours in accordance with ILS’s policies, subject to supervisor approval.

The Capital Region is a great place to live with a low cost-of living in neighborhoods ranging from urban to rural within a short commute. Whether you are an outdoor enthusiast or an arts aficionado, there is something for everyone. From the beautiful mountains that surround the city to the historic churches and museums and pre-Revolutionary War architecture. With a 300-year history, there’s much to enjoy and explore.

Employees may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). For more information on PSLF, please visit

The State of New York is committed to assuring equal opportunity for persons with disabilities. Requests for reasonable accommodations should be submitted to the Designee for Reasonable Accommodations (DRA) and Americans with Disabilities Act Coordinator at DEEO@OGS.NY.Gov.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources/KP

Telephone 5184735282

Fax 518-486-1631

Email Address


Street NYS Office of General Services, HRM

31st Floor Corning Tower, Empire State Plaza

City Albany

State NY

Zip Code 12242


Notes on ApplyingPlease submit a cover letter and/or resume detailing how you meet the minimum qualifications. Indicate the Position Title & Vacancy ID number of each position you are applying to.

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