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Review Vacancy

Date Posted 11/29/22

Applications Due12/09/22

Vacancy ID117558

AgencyCivil Service, Department of

TitleBusiness Systems Analyst 1

Occupational CategoryI.T. Engineering, Sciences

Salary Grade18

Bargaining UnitM/C - Management / Confidential (Unrepresented)

Salary RangeFrom $61423 to $76218 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address Agency Building 1, Empire State Plaza

City Albany


Zip Code12239

Minimum Qualifications Business Systems Analyst 1, SG-18: eligible for a 70.1 or 52.6 transfer, reachable on the PCO Select eligible list
Business Systems Analyst Trainee 1, NS: reachable on the Department of Civil Service’s PATT eligible list (Department of Civil employees only), reachable on the PCO eligible list, eligible for a Section 70.1 or 70.4 transfer, or 55-b/c eligible (Must have bachelor’s degree and 55b/c designation letter to qualify)

Duties Description Under the direction of the Business System Analyst 2 for Strategic Planning and Innovation, the incumbent of this position will help coordinate and support agency wide IT portfolio and project management activities. Duties of this position will include:

• Serve as internal IT support for the Department of Civil Service.
• Coordinate and support the IT activities of program areas.
• Create and track open ITSM tickets and demands.
• Act as a liaison between DCS and ITS staff to define and solve IT issues.
• Plan and perform IT system maintenance, research and information gathering activities.
• Review, document, and categorize current or “as-is” state of exam modernization business processes to determine the desired future or “to be” state of those processes.
• Prioritize business process changes to maintain system functionality and efficiencies.
• Monitor timetables for completion of IT projects.
• Communicate business process and system requirements to IT staff, Department staff and stakeholders.
• Review and write business system documentation.
• Review training plans and train users on new IT system functions or business processes.
• Review and analyze business process deficiencies requiring resolution during or after implementation.
• Present information on projects to peers, teams and management.
• Perform other duties as assigned or required including performance of unscheduled irregular work that may occur in relation to Departmental IT systems and operational support.
• Provide support for Department reporting requirements and perform report compilation, data analysis, charting and graphing.

Additional Comments NOTE ON TELECOMMUTING: DCS employees may be approved for a maximum of 50% telecommuting, however, they are required to apply and obtain approval through management in accordance with DCS Telecommuting Program Guidelines.

Some positions may require additional credentials or a background check to verify your identity.

Name Sean Wolf

Telephone 5184734306


Email Address


Street NYS Department of Civil Service

City Albany

State NY

Zip Code 12239


Notes on ApplyingIf interested, please send a resume and a cover letter indicating how you meet the posted qualifications. Please include the vacancy number in the subject line of your email.

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