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Review Vacancy

Date Posted 12/01/22

Applications Due12/15/22

Vacancy ID117769

AgencyInformation Technology Services, Office of

TitleProject Assistant, Ref. #30823 PMO (multiple)

Occupational CategoryI.T. Engineering, Sciences

Salary GradeNS

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $79325 to $100342 Annually

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address Harriman State Campus Bldg 5, Fl 1

City Albany


Zip Code12207

Minimum Qualifications • Seven (7) years of experience in Project Management, Business Systems Analysis, or related field.
• A Bachelor's degree will substitute for four (4) years of experience, a Master’s Degree will substitute for an additional year of service, a PH.D will substitute for an additional year.

Duties Description Under the direction of an upper-level project manager, the Project Assistant will be assigned to the Project Management section in the Project Management Office (PMO) within the Chief Portfolio Office (CPO and will manage project tasks, assist with systems analysis and technical design activities, and will liaise between technical teams and agency business stakeholders, supporting multiple agencies’ software release plans and systems analysis and technical needs within ITS. The incumbent will support project activities for high priority projects and software implementations within one or more of ITS portfolios – Health & Human Services; Public Safety; Environment, Energy & Transportation; Revenue, Finance & Public Integrity; Labor, Workforce & Education; and Economic Development, Housing & Government portfolios. Duties include but are not limited to the following:

• Assist with technical liaison and project support activities with guidance from senior project management team for software implementation initiatives and priority projects that are reported regularly to ITS executive team.
• Gather and evaluate system requirements, and analyze current state and future state processes, functions, and models as required.
• Assist the PMO in project planning activities, and assist in the execution of plans, including keeping technical and project artifacts up to date.
• Liaise with multiple teams to ensure project critical path related tasks and crucial technical deliverables are managed effectively.
• Assist in facilitating project meetings and requirements gathering / JAD sessions, and document session outcomes and follow up on action items.
• Support the project team and stakeholders to resolve issues with systems analysis and design related challenges, technical problems, and issues recorded in project issue log.
• Contribute to project quality assurance including end-to-end system testing and assess and prioritize the impact of defects in collaboration with the team, as needed.
• Assist the Quality Management team with project specific management activities, including ensuring successful User Acceptance Test partnership with agencies and related preparation and coordination activities.
• Assist in documenting user manuals and technical manuals, and train users and supporting teams on new IT system or business process functions.
• Assist project staff in specific business analysis and project delivery tasks that are facing risks, issues, or major changes.
• Assist PMO in developing delivery details, plans, status reports, dashboards, project artifacts, etc. to promote a consistent approach and effective communication across ITS portfolios and technical teams
• Support multidisciplinary team collaboration in a matrix organizational structure based on specific projects and IT implementations, as needed

Additional Comments Salary: To be determined, commensurate with experience.

This posting is to fill multiple positions.

We offer a comprehensive benefits plan, which includes:

• Choice of several low and competitive health insurance plans
• Dental & vision insurance at no additional cost
• Membership in the NYS Retirement System
• Deferred Compensation Investment Plan
• Minimum of 13 vacation days per year
• 13 sick days per year
• 5 days of personal leave per year
• 12 paid holidays per year
• Tuition reimbursement
• Training & development opportunities

Some positions may require additional credentials or a background check to verify your identity.

Name Jeff Memole

Telephone 518-473-5282

Fax 518-402-4924

Email Address


Street Empire State Plaza, Corning Tower, Floor 26

City Albany

State NY

Zip Code 12242


Notes on ApplyingPlease submit a resume and cover letter, and indicate that you are applying for Project Assistant Ref #30823 PMO (multiple). Please specify in your cover letter how you meet the minimum qualifications.

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