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Review Vacancy

Date Posted 12/05/22

Applications Due12/20/22

Vacancy ID117907

AgencyTaxation & Finance, State

TitleBusiness Systems Analyst 1

Occupational CategoryOther Professional Careers

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $61270 to $77912 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address WA Harriman Campus

City Albany


Zip Code12227

Minimum Qualifications Eligible for transfer or reachable on appropriate Civil Service eligible list

Duties Description Business Systems Analyst 1s will be part of a team that is involved with the development and testing of processing systems for new or existing business processes. They will work closely with the business units within the Office of Real Property Tax Services and ITS staff. Under the guidance of a Business Systems Analyst 2 or other senior staff member, the Business Systems Analyst 1 may perform any of the following tasks:

• Work with Office of Real Property Tax Services (ORPTS) operational areas to receive and understand their requested annual, quarterly or ad-hoc changes to the system.
• In coordination with the Office of Information Technology Services (ITS), develop, track and implement the changes and new requirements requested by various stakeholders.
• Responsible for testing system changes including the development of system test scenarios and execution of test cases and conditions. This also includes tracking defects and their resolution
• Identify, evaluate and escalate issues and risks in a timely manner to management along with potential options for solution and resolution;
• Ensure post-implementation issues are resolved in a timely manner;
• Track data and form change requests from development thru implementation, document definition requirements, maintain spreadsheets to track changes, prepare detailed change requests or operational impact documents. Defect analysis, including working with ITS or software vendors, may be required to determine root cause of errors.
• Facilitate and coordinate with the ITS technical staff and/or software vendors to resolve network, server, security, database, system access, desktop software, virtual PC, and similar technical issues.
• Adhere to the time and attendance rules of the Department

Additional Comments The Department of Taxation and Finance (DTF) strives to provide New Yorkers with the highest level of service possible. To do so, it is of the utmost importance that we recruit and retain a high-quality, skilled, and diverse workforce. Nearly 18 million New Yorkers rely on our employees to accurately apportion funds for schools, roads, medical care, security services, conservation programs, and much, much more. We are committed to administering the state’s tax systems fairly, courteously, and cost effectively We believe the way to do this is to partner the skills, creativity, and ingenuity of our workforce with the best technologies available. When responding to this posting, please include the Vacancy ID# and title in the subject line. Please provide your resume and social security number to determine appointment transfer eligibility.

This position may be filled as a two-year traineeship

Some positions may require additional credentials or a background check to verify your identity.

Name Portia Venson

Telephone 5184028713

Fax 518-435-8552

Email Address


Street W.A. Harriman State Campus

City Albany

State NY

Zip Code 12227


Notes on ApplyingQualified candidates should submit your letter of interest and resume including current title and how you qualify. Please reference the Office of Processing Services Division, the vacancy ID number, and the title of
this position in your response to this posting.

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