StateJobsNY

NY HELPNo

AgencyState Comptroller, Office of the

TitleProgram Aide, Item #07895

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade13

Bargaining UnitOSU - Operational Services Unit (CSEA)

Salary RangeFrom $48881 to $59542 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address Office of the New York State Comptroller

110 State Street

City Albany

StateNY

Zip Code12236

Minimum Qualifications You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program (see below), or eligible to transfer to this title under Section 70.1 of the Civil Service Law.

70.1 Transfer:
For a 70.1 transfer to a Program Aide, SG-13, you must have one year of permanent competitive service in an approved 70.1 title allocated to a salary grade 11 or above.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)

Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.

55-b/c program:
This position may be designated 55 b/c and is subject to verification of applicant eligibility.

For a 55 b/c appointment, you must:
• Possess the minimum qualifications for the selected title as established by the Department of Civil Service and listed on the most recent exam announcement.
• Meet the applicable minimal mental and/or physical requirements for the job (with a reasonable accommodation, if necessary)
• Have a current Eligibility Letter from the NYS Department of Civil Service, www.cs.ny.gov/rp55/, and be able to provide it to the Human Resources Office upon request.

Duties Description Data Quality
• Review items (PIRs, CRs, RDQs, etc.) and determine priority
• Coordinate with working units to resolve issues
• Communicate issues and resolutions once identified to Data Quality Team members
• Create tables, charts and draft reports to document analyses and procedures

Quality Assurance
• Maintain and organize findings from staff conducting Quality Assurance reviews
• Monitor and evaluate data for deficiencies and assist in the coordination of correcting problems
• Draw conclusions from analyzed data and make appropriate recommendations
• Assists in the preparation, review, evaluation, and analysis of a variety of reports and other documents specific to the assignment

Elected & Appointed Officials
• Review and maintain Resolutions and Affidavits sent by participating employers
• Verify materials are properly completed
• Draft correspondence to employer explaining our rejection of the materials received
• Answer questions from employers and members via phone, mail and email
• Maintain and updated databases as required including MEBEL, FileNet, Lotus Notes, and PeopleSoft
• Maintain audit findings sent by LGSA
• Research appropriate databases and employer’s website for any other outstanding issues
• Send Resolution never submitted and Resolution overdue letters as needed
• Prepare salary and service requests for any adjustments required
• Make copies of information regarding specific members to send to files for scanning into the member’s Folder


Independent Contractor/Employee (ICE)
• Maintain and update databases as required
• Review files forwarded from other units to determine if sufficient data exists to make a determination
• Compile and organize documentation requested from public employers throughout the state
• Verify forms are properly completed
• Request additional documentation if necessary
• Actively follow up on requests to ensure timely completion of cases

Additional Comments Desired Competencies:
• Be self-motivated, conscientious, and accountable for accurate work products.
• Ability to collect, analyze and draw accurate conclusions from large amounts of data.
• Ability to perform extensive research with a strong focus on details.
• Ability to draft correspondence based upon the detailed analysis of research.
• Knowledge of the laws, rules, regulations, and policies that govern participation in the Retirement System and the ability to reach, understand and apply them.
• Ability to explain detailed instructions, processes, and requests clearly and accurately in written and verbal form.
• Willingness to learn and take on new challenges.
• Ability to work in a team, and with customers, in a professional and effective manner.
• Develop and demonstrate a professional demeanor in both positive and negative situations.

Some positions may require additional credentials or a background check to verify your identity.

Name Janelle Manzer

Telephone (518) 474-1924

Fax (518) 486-6723

Email Address recruit@osc.ny.gov

Address

Street Office of the New York State Comptroller, Division of Human Resources

110 State Street, 12th Floor

City Albany

State NY

Zip Code 12236

Notes on ApplyingSubmit a clear, concise cover letter and resume stating how you meet the above minimum qualifications to recruit@osc.ny.gov, or the address below, no later than April 6, 2023.

Reference Item #07895-JAM in the subject line and on the cover letter for proper routing.

Human Resources mailing address:
Office of Human Resources
110 State Street, 12th Floor
Albany, NY 12236
Attn: Linsay Scribner

If you have questions about this vacancy, please contact this Division representative:
Division contact: Mandi Lenzi, Mlenzi@osc.ny.gov