Review Vacancy
AgencyJustice Center For The Protection Of People With Special Needs
TitleClient Advocate (Administrative Assistant)
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitM/C - Management / Confidential (Unrepresented)
Salary RangeFrom $54733 to $68356 Annually
Minimum Qualifications The Administrative Assistant position requires excellent communication and interpersonal skills and ability to provide information and service to a wide range of internal and external contacts. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.
Preferred candidates should have 5+ years related experience with proven office administration and customer service skills, solid working knowledge of office processes, and experience with related computer software and electronic communications tools. Candidates should have proven interpersonal skills with experience providing complex administrative support in a high-profile environment with tact and diplomacy, ability to work across teams and with a variety of projects and constituencies, strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail, and demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment. Proficiency in Microsoft Office (Outlook, Word, Excel, Visio, and PowerPoint), Adobe Acrobat, and Social Media web platforms is also preferred.
Salary will be commensurate with experience.
Duties Description Duties will include but are not limited to the following:
• Review, prepare and respond to email and general correspondence with regards to all office related matters with the general public, agency staff, administrators, and other state agency’s personnel.
• Answer main telephone line and assist in directing calls/taking messages.
• Accept, distribute mail and package deliveries; post and mail office mail and take UPS packages to drop box; maintain Stamps.com account including ordering of postage supplies and printing of stamps.
• Maintain inventory and order supplies for office, with attention to any special requests; accept deliveries and restock
shelves/distribute supplies.
• Manage all aspects of fleet maintenance such as oil changes, inspections, repair, washer fluid, and car washes.
• Provide administrative assistance to Supervising Investigator and Regional Assistant Chief for any special projects.
• Creating/Designing charts and forms in Word, PowerPoint, and/or Excel.
• Preparing, reviewing, revising, maintaining, and distributing documents accordingly.
• Research rules for approaches to administrative problems or issues
• Schedule interviews for prospective candidates and work with staff in regards to job vacancies.
The preferred candidate will have excellent organizational skills; ability to work well under pressure; and possess a good working knowledge of Microsoft Office Suite products.
Additional Comments Established in 2013 by the Protection with Special Needs Act; The New York State Justice Center for the Protection of People with Special Needs (Justice Center) is charged with protecting over one million New Yorkers under the care or jurisdiction across six State Oversight Agencies. https://www.justicecenter.ny.gov/
NOTE ON FINGERPRINTING: Please be advised that should you accept a job offer with this agency, you may be required to be fingerprinted and pay for the cost of the fingerprinting fee.
This position is eligible for downstate location pay of $3,026.
Some positions may require additional credentials or a background check to verify your identity.