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Review Vacancy

Date Posted 06/06/23

Applications Due08/31/23

Vacancy ID132236

AgencyHealth, Department of

TitleHealth Care Surveyor 2 (Nursing) - Rochester

Occupational CategoryOther Professional Careers

Salary Grade20

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $97029 to $106140 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 50%

Workweek Mon-Fri

Hours Per Week 37.5


From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? Yes

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Monroe

Street Address Office of Aging and Long Term Care

1565 Jefferson Rd, Ste 120

City Rochester


Zip Code14623

Minimum Qualifications "Non Competitive Minimum Qualifications: possession of a license and current registration as a registered professional nurse in New York State; and two years of post-licensure, specialized professional administrative or professional clinical experience.

Substitution: a bachelor’s degree in nursing may substitute for one year of post licensure clinical nursing experience; and a master’s degree in nursing may substitute
for two years of post-licensure clinical nursing experience."

Preferred Qualifications: Clinical knowledge and experience with Long Term Care and aging population. Having provided direct patient care as a human services or clinical professional, and an ability to appreciate how the aging process affects outcomes. Flexibility and dedication are fundamental to the team's ability to address the needs of the program; Ability to actively participate on an interdisciplinary team, accept constructive criticism, and display constant professionalism as a representative of the Department; Good understanding and use with Microsoft Office Suite, particularly Work, Excel, Outlook; and Excellent written and oral communication skills.  Able to demonstrate having achieved federal Surveyor Minimum Qualifications Test certification.

Duties Description "The Office of Aging and Long-Term Care is seeking Registered Nurses to join our multidisciplinary team of professionals dedicated to long term care quality. Duties include performing investigations and surveys of care delivered by licensed and regulated long term care providers and will play a key role in the informal appeals process during disputes. The Health Care Surveyor 2 (Nursing) will be responsible to work independently and with teams to ensure recipients of long- term care residential and health care services receive the necessary quality care and appropriate services to live safe and vibrant lives irrespective of the setting, including in a nursing home or adult care facility, or in residential homes within their community of choice.

In addition, the incumbent will participate in the Division’s Quality Assurance Process Improvement committee to identify efficiencies and opportunities for improvement in the survey and enforcement process. The incumbent will also perform other duties as assigned to meet the programmatic needs of the Office of Aging and Long-Term Care and the Department as a whole including emergency preparedness and response activities and providing input on the development of policies and proposals to improve the long- term care experience.

Assigned program area and tasks may include but are not limited to the following:
Assigned program area and other duties are contingent on experience, preference, and then-current needs of the Office of Aging and Long Term Care.

Home Care Surveillance: Provides oversight of licensed home care services providers, limited home health care, certified home health, and hospice agencies. Through complaint investigation and surveillance practices, staff are expected to enter a community-based residence to perform the onsite component of surveillance.

Nursing Home Surveillance: Provides oversight of skilled nursing facilities and through a memorandum of understanding with the Office for People with Developmental Disabilities, intermediate care facilities for the developmentally disabled. Following the outline of the State Operations Manual for long term care surveyors, the team performs multidisciplinary recertification and focused inspections, as well as complaint investigations to preserve the integrity of care for the most vulnerable residents.

Adult Care and Assisted Living Surveillance: Provides oversight of adult care facilities including assisted living programs and assisted living residences. Through complaint investigation and surveillance practices, surveillance staff help to shape this wide sector of the long- term care continuum between residing in the community and a 24/7 skilled nursing facility.

Complaint Resolution: As assigned, this team accepts referrals from the complaint intake unit, reviews records, and performs necessary outreach to investigate and resolve a complaint about the care or services delivered by a covered entity (i.e., a nursing home, adult care facility, or home care or hospice provider)."

Additional Comments This position requires proof of vaccination from COVID-19

*Maintaining licensure and registration is a condition of continued employment.

*Posted salary range includes the statutory hiring rate at step 4 and job rate for PS&T Grade 20 ($77,029 - $86140) and an additional Geographic Pay Differential of $20, 000.

Benefits of Working for NYS
Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF/CSEA
• Up to Eight (8) days of paid sick leave annually for M/C
• Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit:

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources Management Group, BV/HCS2/OALTC/ROCH

Telephone 518-486-1812

Fax 518-473-3395

Email Address


Street Room 2217, Corning Tower Building, Empire State Plaza

City Albany

State NY

Zip Code 12237


Notes on Applying Please submit your resume and cover letter as one (1) document, preferably in PDF format, by email to, with Reference BV/HCS2/OALTC/ROCH included in the subject line or by mail to Human Resources Management Group, BV/HCS2/OALTC/ROCH, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.

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