Review Vacancy
AgencyTaxation & Finance, State
TitleOffice Assistant 1 (NY HELPS)
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $34152 to $42251 Annually
Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.
At a future date (within one year of permanent appointment), itis expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
NON-COMPETITIVE MINIMUM QUALIFICATIONS:
None
COMPETITIVE MINIMUM QUALIFICATIONS:
Permanent service in this title or one year of permanent competitive or 55-b/c service in a title SG-4 or higher and otherwise eligible for transfer under Civil Service Law.
Duties Description The incumbent must be able to perform the following essential functions:
·Prepare and distribute mail, photocopy and scan documents, organize large volumes of documents, send and receive faxes, type and perform other routine clerical functions as required;
·Maintain filing systems and continuous workflow of confidential documentation;
·Communicate effectively, both verbally and in writing, to handle inquiries and provide information to our customers (Tax employees) via phone and email;
·Respond timely to verification of employment requests and no-fault insurance claims;
·Assist with office coverage, answering telephone inquiries and direct to appropriate staff;
·Create, organize, and maintain files, mail logs, protocols and procedures, both electronic and paper based;
·Review and process various payroll forms i.e. direct deposit, withholding taxes, retirement enrollment;
·Create, type, edit, proofread, and format documents, memos, and letters as well as generate reports and maintain records as needed;
·Demonstrate knowledge, understanding, and correct application of standard office procedures;
·Collaborate constructively with other staff to identify problem areas and resolve issues;
·Comply with the Office of Human Resources Management, Affirmative Action, Code of Conduct, Ethics, and Internal Control
·Adhere to the Department's time and attendance rules and regulations.
Additional Comments New York State is an equal opportunity employer. It’s the policy of the state of New York to provide for and promote equal
opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.
Some positions may require additional credentials or a background check to verify your identity.
Email Address tax.sm.tax.recruitment.team5@tax.ny.gov
Address
Street WA Harriman State Campus
Building 9, Room 256
Notes on ApplyingWork hours, travel and telecommuting options to be discussed during the interview.
Qualified Candidates should submit a letter of interest and resume, including current title and how you qualify. Please reference on the subject line of your email the vacancy ID number and job title OA1 with your response.
If eligible via 55-b/c please provide a copy of your active Letter of Eligibility with your response.