StateJobsNY

NY HELPNo

AgencyCriminal Justice Services, Division of

TitleOffice Assistant 2 (NY HELPS)

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $40193 to $49405 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 80 South Swan Street

Alfred E. Smith Building

City Albany

StateNY

Zip Code12210

Minimum Qualifications NON-COMPETITIVE MINIMUM QUALIFICATIONS:
You must have one year of clerical experience.

NY HELPS
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

COMPETITIVE MINIMUM QUALIFICATIONS:
Permanent service in this title, or one year of permanent competitive or 55-b/c service in a title SG-7 or higher and otherwise eligible for transfer under Civil Service Law, or reachable on the current Civil Service eligible list for this title.

Duties Description The duties of this position include, but are not limited to, the following:

• Answer the 800, Law Enforcement & Main Sex Offender Registry (SOR) phone lines: obtain and document contact information for callers prior to research; assist callers by searching the Sex Offender Registry for names & identifying data to confirm if subject is, or is not, on the registry; provide details to caller following legal requirements when a match is found; assist law enforcement from NYS & out-of-state agencies including District Attorneys, jurisdictions, Parole, Probation, Corrections, other state Registries, and US Marshals with inquiries related to the NYS Registry; and assist offenders, and the general public with all questions related to the Registry;

• Verify and update offender address changes: review address, employer, motor vehicle, internet and higher education changes received from offenders; update information on SOR database; assign offender jurisdictional agency and send appropriate correspondence to agencies advising of changes made; and update photographs on SOR database upon receipt of LiveScan, eJusticeNY, or manual photo updates, exhibiting care and attention to detail when making updates;

• Assist national Registry staff to update offender data: work with Registries from other states, territories and Indian Nations to provide NYS offender data, and obtain interstate offender information for determination of registrability in NYS. Inquiries may be received via phone, fax, email or USPS;

• Review submitted materials from daycare providers, camp directors, nursing homes and other volunteer organizations for completeness; enter names and identifying information into database to confirm if subject is, or is not, on the registry; and document findings and communicate results to inquirer; and

• Retrieve, open and sort mail to ensure all documents are received and processed in a timely manner.

Additional Comments An employee telecommuting program is available.

Candidates from diverse backgrounds are encouraged to apply. DCJS is an equal opportunity employer and is committed to workplace diversity, equity, and inclusion.

REASONABLE ACCOMMODATION: The NYS Division of Criminal Justice Services provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Diversity, Equity, and Inclusion Unit at DEI@dcjs.ny.gov or (518) 485-1704.

Some positions may require additional credentials or a background check to verify your identity.

Name Samantha McCarthy

Telephone 518-485-0614

Fax (518) 457-4000

Email Address DCJSJobs@dcjs.ny.gov

Address

Street 80 South Swan Street

Alfred E. Smith Building

City Albany

State NY

Zip Code 12210

Notes on ApplyingPlease send a cover letter and resume to the email address above. Please reference posting # 154988 on your cover letter.

DCJS was named to the Times Union’s list of 2017 through 2023 Top Workplaces as voted on by our employees.