Review Vacancy
AgencyIndigent Legal Services, Office of
TitleSpecial Assistant (Assistant Director of Information Technology) - VID 155131
Occupational CategoryI.T. Engineering, Sciences
Bargaining UnitM/C - Management / Confidential (Unrepresented)
Salary RangeFrom $81792 to $92000 Annually
Minimum Qualifications Bachelor’s degree and three years of relevant experience. Four years of specialized experience or associate’s degree and two years of specialized experience may substitute for bachelor’s degree. Master’s degree may substitute for one year of specialized experience.
Perferred Qualifications:
The ideal candidate will possess the following skills and abilities:
• Install and configure Windows operating systems on desktop PCs, laptops, and tablets; assist users in troubleshooting problems
• Install and configure Microsoft Office and Office365; assist users in troubleshooting issues
• Install and configure iPhone iOS and apps; assist users in troubleshooting issues
• Create and modify website pages using text editors and html code
• Host and troubleshoot virtual meetings on platforms including Webex, Microsoft Teams, and Zoom
• Use Adobe Premier Pro to edit mp4 video files
• Diagnose hardware problems and perform repairs, and diagnose and troubleshoot software issues
• Familiar with network infrastructure and IP addressing; able to configure network devices (PCs, printers, scanners, WIFI access points) with IP information; able to diagnose network issues such as lack of connectivity or Internet access
• Familiar with NYS Directory Services (my.ny.gov)
• Familiar with NYS Office of Information Technology (ITS) help desk procedures for filing and tracking troubleshooting requests
Duties Description The Assistant Director of Information Technology reports to the Director of Information Technology and has overall responsibility for supporting the Office’s technology needs.
The duties of the Assistant Director of Information Technology include the following, in coordination with and at the direction of the Director of Information Technology:
• Acting as Office liaison with the New York State Office of Information Technology Services and other external agencies and vendors on IT-related matters.
• Implementing technical plans for network enhancement and for better data visualization to make data easier to understand and more accessible to the public.
• Enhancing information systems and managing and upgrading the Office’s website and other internet communication.
• Procuring hardware, software, and services as needed; performing installations and updates; and maintaining inventories.
• Diagnosing and responding to staff’s IT user problems; creating and modifying user network accounts; facilitating and hosting ILS virtual conferences; and updating the ILS website.
• Ensuring all staff are equipped to telecommute because of staff travel obligations.
• Developing and implementing a data reporting portal and creating policies and procedures for the use of the portal.
Additional Comments The mission of Indigent Legal Services (ILS) is to improve the representation provided to people facing criminal charges or Family Court proceedings who cannot afford counsel. Our agency’s work is transforming criminal defense and parental representation, while helping people in crisis achieve greater justice in criminal cases and maintain family integrity. Join us to help shape policy and practice statewide and to have a profound impact on justice statewide. Become part of a team of dedicated professionals who share your commitment to a more fair and just society.
ILS is committed to creating and maintaining an inclusive, diverse, and equitable workplace. These values not only guide our work; we believe they are essential to fulfilling our mission to improve mandated representation in New York State. ILS staff share responsibility for creating a more inclusive workplace. Diverse voices and perspectives only strengthen our ability to create transformational change. Candidates from diverse backgrounds are encouraged to apply.
ILS welcomes candidates regardless of age, race, creed, color, sex, sexual orientation, gender identity, national origin, military or veteran status, disability, predisposing genetic characteristics, marital or family status, domestic violence victim status, or arrest record or criminal conviction history.
We offer a comprehensive New York State benefits package, including:
• Medical, Prescription, Dental and Vision Care Benefits
• Life Insurance
• Paid Personal Leave, Vacation, Sick Leave, and Holidays
• Paid Family Leave
• Health Care Spending Account
• Dependent Care Advantage Account
• Membership in the New York State and Local Employees’ Retirement System
• Voluntary Defined Contribution Plan
• Deferred Compensation Plan
ILS employees are eligible to apply to telecommute part-time and/or adjust work hours in accordance with ILS’s policies, subject to supervisor approval.
The Capital Region is a great place to live with a low cost-of living in neighborhoods ranging from urban to rural within a short commute. Whether you are an outdoor enthusiast or an arts aficionado, there is something for everyone. From the beautiful mountains that surround the city to the historic churches and museums and pre-Revolutionary War architecture. With a 300-year history, there’s much to enjoy and explore.
Employees may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). For more information on PSLF, please visit www.studentaid.gov/publicservice.
The State of New York is committed to assuring equal opportunity for persons with disabilities. Requests for reasonable accommodations should be submitted to the Designee for Reasonable Accommodations (DRA) and Americans with Disabilities Act Coordinator at RAinquiries@ogs.ny.gov
*Please note, this position is temporary pending final approval from the Civil Service Commission. Any potential appointment will serve at the pleasure of the appointing authority and the employment relationship can be altered at any time by either party.
NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency’s Telecommuting Program Guidelines.
Some positions may require additional credentials or a background check to verify your identity.
Email Address HRresumes@ogs.ny.gov
Address
Street NYS Office of General Services, HRM
31st Floor Corning Tower, Empire State Plaza
Notes on ApplyingPlease submit a resume and cover letter detailing how you meet the minimum qualifications. Indicate the Position Title & Vacancy ID number of each position you are applying to.