Review Vacancy
AgencyState Comptroller, Office of the
TitleBusiness System Analyst 2, Item #01018(9)
Occupational CategoryOther Professional Careers
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $84156 to $106454 Annually
Appointment Type Contingent Permanent
Workday
Minimum Qualifications Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller.
No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program:
Non-Competitive Qualifications for appointment under the NYHELPS Program:
For appointment to a Business Systems Analyst 2, you must have:
• A bachelor’s degree
AND
• Three years of business analysis experience in a largescale automated system such as a customized Oracle People Soft application, performing the following: eliciting requirements as the foundation for the solution to the organization's business needs; identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements; describing in a written document what the system, process, or product service must do in order to satisfy the established business requirements; validating requirements throughout the product/system development life cycle (SDLC); and developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.
A Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience.
Competitive Minimum Qualifications:
You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program, or eligible to transfer to this title under Section 70.1, 52.6 or 70.4 of the Civil Service Law.
For 70.1, 52.6 or 70.4 transfer to a Business Systems Analyst 2, salary grade (SG)-23, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-21 or above.
To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)
Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.
55-b/c:
This position may be designated 55 b/c and is subject to verification of applicant eligibility. For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov)
Provisional and/or Non-Competitive promotion (NCP) qualifications:
You must be a qualified employee of the Office of the New York State Comptroller and have had one year of permanent competitive or 55-b/55-c service as a Business Systems Analyst 1. If the number of interested candidates who meet the promotional qualifications is three or less, the agency; at its discretion, may nominate one or more of the candidates for a noncompetitive promotion without further examination under the provisions of Section 52.7 of the Civil Service Law. If the number of interested candidates who meet the promotional qualifications is more than three, the agency; at its discretion, may nominate one or more of the candidates for a provisional promotion under the provisions of Section 65 of the Civil Service Law
Duties Description Provide support for existing business processes and systems in all functional areas of the Retirement System
• Supervise and participate in all tasks associated with the analysis & design processes required to support all phases of the System Development Life Cycle to ensure the successful development and implementation of infrastructure and application changes in PeopleSoft, Oracle Policy Automation, FileNet, DataCap and any other integrated platforms.
• Supervise staff who:
o Work with stakeholders to support existing business processes and system components.
o Document and categorize existing business processes.
• Work directly with operational bureau managers and staff in order to design and implement timely and effective solutions required to maintain existing functionality.
• Work directly with POST Team Managers to ensure the effective coordination of all POST activities.
Supervise business process analysis activities
• Supervise staff who:
o Work with stakeholders to analyze potential or actual changes to their business processes and systems.
o Facilitate the elicitation, documentation and tracking of new business requirements.
o Work with stakeholders to conduct the analysis necessary to determine the capability fits and gaps of existing or proposed system components.
o Facilitate the development of new business process designs.
• Assist with cost / benefit analysis activities.
o Work directly with operational bureau managers and staff in order to facilitate, coordinate and complete the numerous activities required as business owners of the Analysis Phase of the System Development Life Cycle.
Supervise business process design activities
• Supervise staff who:
o Work with stakeholders to create functional and configuration design specifications.
o Ensure that design specifications provide the clarity required to allow operational bureau managers and staff to knowledgably perform their roles as approvers of all new business processes.
o Ensure that design specifications provide the clarity required to allow technical managers and staff to knowledgably perform their roles as developers of the system related components for new business processes.
o Ensure that solutions are consistent enterprise-wide whenever it is appropriate.
• Work directly with operational bureau managers and staff in order to facilitate, coordinate and complete the numerous activities required as business owners of the Design Phase of the System Development Life Cycle.
Support system development activities
• Supervise staff who:
o Work with stakeholders to answer inquiries and provide additional information to assist the developers who are building / modifying system components.
o Provide support for technical testing activities as necessary
• Work directly with operational bureau managers and staff in order to facilitate, coordinate and complete the numerous activities required to support the Build Phase of the System Development Life Cycle.
Supervise user testing activities
• Supervise staff who:
o Work with stakeholders to design and develop user test plans that effectively validate that all business process and system requirements have been met. Facilitate the execution of user test plans.
o Work with business and technical staff to analyze any problems identified during the user testing process and develop solutions that effectively address those problems.
• Work directly with operational bureau managers and staff in order to facilitate, coordinate and complete the numerous activities required as business owners of the User Testing Phase of the System Development Life Cycle.
Supervise deployment activities
• Supervise staff who:
o Work with stakeholders to design and develop deployment plans that allow for the effective and efficient implementation of all new business processes and system components.
o Facilitate the execution of deployment plans.
o Work with business and technical staff to analyze any problems identified during the deployment process and develop solutions that effectively address those problems.
• Work directly with operational bureau managers and staff in order to facilitate, coordinate and complete the numerous activities required as business owners of the Deployment Phase of the System Development Life Cycle.
Staff supervision
• Directly supervise the activities of two Business Systems Analyst 1s.
o Enforce proper adherence to time and attendance rules.
o Communicate and enforce standards of professional conduct.
o Administer probationary processes (as necessary)
o Communicate performance expectations and evaluate staff performance.
o Manage training plans to ensure staff is trained as necessary to fully perform their duties at the highest level of competence.
Leadership and teamwork
• Project a positive outlook and attitude.
• Be flexible and receptive to new assignments based on evolving business needs, system capabilities and resource availability.
• Enable and empower subordinate staff to perform their duties independently whenever possible.
• Set example for subordinate staff by completing assignments promptly and with high quality.
• Be collaborative and cooperative.
• Embrace ownership of business activities and be accountable for effectively performing the duties associated with that ownership role.
• Maintain an environment that fosters and supports creative solutions and continuous improvement.
• Maintain a working environment that is committed to attracting, developing, and retaining a competent and highly motivated workforce.
Additional Comments Desired Competencies:
• Practical experience with the System Development Life Cycle throughout all phases of solution delivery.
• Experience using recognized business analysis methodologies such as business process flows, fit-gap analysis
• Experience creating configuration and functional design specifications.
• Experience developing test scenarios, scripts and data, and reviewing test results.
• Experience working with an Enterprise Resource Planning (ERP) system such as PeopleSoft.
• Strong interpersonal skills, particularly in verbal and written communication.
• Strong troubleshooting, problem solving and organizational skills.
• Ability to interact and work well with technical and business staff.
• Ability to work well in a team environment.
• Strong presentation skills.
• Strong supervision skills.
Telecommuting:
The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if any employee’s duties and work performance are aligned with telecommuting they may be allowed to do so. Upon approval to telecommute, OSC employees may telecommute up to 5 days per pay period.
Reasonable Accommodation:
The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.
Equal Opportunity Employment:
The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.
Some positions may require additional credentials or a background check to verify your identity.
Email Address recruit@osc.ny.gov
Address
Street Office of Human Resources
110 State Street, 12th Floor
Notes on ApplyingSubmit a clear, concise cover letter and resume stating how you meet the above minimum qualifications to recruit@osc.ny.gov, no later than April 16, 2024. Documents must be sent as unlocked and accessible attachments.
Reference Item #01018(9)OER-YVC in the subject line and on the cover letter for proper routing.
If you have questions about this vacancy, please contact this Division representative:
Division contact: Dana Pickett, dpickett@osc.ny.gov
When responding, please include the reference number and letters listed in this section only. The OER ID # should not be included.