Review Vacancy
TitleInformation Technology Specialist 1 - 77467 (HELPS)
Occupational CategoryI.T. Engineering, Sciences
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $50678 to $64693 Annually
Street Address Division of Operations and Systems / Security, Privacy and Compliance
11 Corporate Woods
Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). HELPS Program titles may be filled via a noncompetitive
appointment. This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title.
If you are hired under the HELPS Program, you will be first be appointed as a temporary employee. In May 2024, if you are performing successfully in the position, your appointment will be changed from temporary to permanent non-competitive. Once you are in permanent status, your official probationary period will begin and you may take any promotion exam for which you are qualified. At a future date (within one year of permanent appointment), employees hired under NY HELPS are expected to have their permanent non-competitive
employment status converted to permanent competitive status. You will not have to take an exam to gain permanent competitive status.
NON-COMPETITIVE MINIMUM QUALIFICATIONS:
60 semester credit hours including or supplemented by 15 semester credit hours in computer science; or one year of experience in information technology.
Qualifying Experience: artificial intelligence; automation; business/systems analysis; cloud computing; computer installation; diagnosis and repair; computer programming; cybersecurity/information assurance; data analytics; database administration, design and management; design and development of geographic information systems; design and development of computer aided drafting applications; digital forensics; informatics; information technology; IT customer support and training; interactive user experience (UX); internet/intranet development, design, and maintenance; knowledge management; network management; program design; program testing; project management; server management; storage management; systems management; technical writing; telecommunications; virtual technology.
COMPETITIVE QUALIFICATIONS:
Current Department of Health (DOH) employee with permanent or contingent-permanent status as a Information Technology Specialist 1, SG-14; OR current NYS employee with one year or more of permanent or contingent-permanent, competitive service in a title allocated to G-12 or higher, and eligible to transfer under Section 52.6, Section 70.1, or Section 70.4 of the Civil
Preferred Qualifications: Demonstrated knowledge of computer systems and security controls; Strong customer-service focus; Strong interpersonal skills; Strong verbal and written communication skills; and, Demonstrated ability to problem solve.
Duties Description Reporting to the Bureau Director of Security, Privacy and Compliance, the Information Technology Specialist will be responsible for supporting division hardware and software requirements and the evaluation of security plans for all systems/vendors handling Medicaid data. The incumbent will support the day-to-day operations of the unit and participate in projects as requested.
Specific duties will include but not be limited to the following:
• Collects information from vendors and staff on hardware/software installations or modifications to existing configurations including all necessary support infrastructure;
• Maintains a hardware inventory for all division staff, including location, asset information and refresh dates;
• Acts as a liaison with the division contracts group to ensure all hardware allocated to staff and hardware refresh dates match contractual obligations;
• Participates in meetings and works with agency management, users, vendors, consultants, and IT staff to discuss IT solution options and assists in recommending appropriate system platforms for meeting program requirements;
• Assists in administering/evaluating security controls and security plans to meet agency security procedures and policies;
• Monitors systems and reports security breaches through the appropriate escalation process;
• Participates in internal controls reporting; and
• Other duties as assigned.
Additional Comments We offer a work-life balance and a generous benefits package, worth 65% of salary, including:
• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more...
For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.
The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm
Some positions may require additional credentials or a background check to verify your identity.
Name Human Resources Management Group, EM/ITS1/77467(HELPS)
Email Address resume@health.state.ny.us
Address
Street Corning Tower Building, Room 2217
Empire State Plaza
Notes on ApplyingPlease submit your resume and cover letter as one (1) document, preferably in PDF format, by email to resume@health.ny.gov, with Reference EM/ITS1/77467(HELPS) included in the subject line or by mail to Human Resources Management Group, EM/ITS1/77467(HELPS), Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.