Review Vacancy
AgencyInformation Technology Services, Office of
TitleSenior SOPs and Playbooks Developer, Manager Information Technology Services 1 (Information Security), ref #5765-29R
Occupational CategoryI.T. Engineering, Sciences
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $103784 to $127830 Annually
Appointment Type Contingent Permanent
Minimum Qualifications Bachelor’s degree* with at least 15 credit hours in cyber security, information assurance or information technology and four years of information technology experience, including three years of information security or information assurance experience and two years at a supervisory level.
* Bachelor's degree candidates without at least 15 course credits in cyber security, information assurance, or information technology require an additional year of general information technology experience to qualify. Appropriate information security or information assurance experience may substitute for the bachelor's degree on a year-for-year basis; an associate's degree requires an additional two years of general information technology experience. Experience solely in information security or information assurance may substitute for the general information technology experience.
Preferred qualifications:
• Certifications in one or more of the following:
o Cyber Defense (e.g., GCIA, GCIH, GCED, GSOM, GSOC, GMON, GCDA)
o Cyber Threat Intelligence (e.g., GCTI, CTIA, CCIP, GOSI)
o Information Security and Management (e.g., CISSP, CISM, CCISO, CCSK)
• 3+ years’ experience in one or more of the following:
o Working as a senior SOC analyst or team lead
o Conducting log analysis (e.g., firewall logs, DNS logs, proxy logs, IDS/IPS logs)
o Using SIEM technologies to support in-depth investigations, specifically IBM QRadar
• 1+ years’ experience in one or more of the following:
o Leading a team in related work
o Developing process and training documentation
o Participating in cyber incident response
• Strong understanding of enterprise IT environments, including but not limited to system administration, network architecture, operating systems, endpoint detection and response tools, and network-based security solutions (e.g., IDS/IPS, firewalls).
• Strong understanding of the foundations of Information Security, such as the CIA triad, information classification, identity and access management, risk management, vulnerability management, secure architecture and engineering, network security, software development security, etc.
• Excellent oral and written communication skills including the ability to clearly articulate information technology and information security concepts to a varied audience to facilitate wide understanding.
• Excellent analytical process, hypothesis generation, and reporting skills.
Duties Description Under the direction of senior leadership within the Cyber Command Center, the incumbent will be a member of the team responsible for the creation and maintenance of standard operating procedures (SOP) and playbooks for use in the triage and analysis of a wide variety of security events and functions within the Security Operations Center (NYSOC). This team will work closely with both security architects and analysts to ensure the SOPs developed are properly aligned with the SIEM/SOAR functions to provide the most accurate response possible. This team will also be responsible for delivering training to analysts on how to best utilize the SOPs and playbooks.
This position requires the incumbent to possess a solid understanding of the current cyber threat landscape, the tactics, techniques, tools, and procedures commonly leveraged, and the steps necessary to swiftly identify and contain a potential cyber threat. Additionally, this position requires an incumbent to act with a great deal of independence in alignment with agency and upper-level management strategic direction.
Due to the nature of the work performed by the Cyber Command Center, this position requires availability during off-shift hours to ensure appropriate response to security incidents or other critical activities as needed.
Duties include, but are not limited to:
• Participate in the development and maintenance of standard operating procedures (SOP) and playbooks for use in the triage and analysis of a wide variety of security events and functions within the NYSOC.
• Serve as a subject matter expert on the analysis and response to a wide variety of security events received by the NYSOC.
• Work with internal and client ticketing and knowledge base systems for Incident and Problem tracking as well as procedures.
• Provide training, mentorship, and support to other NYSOC staff.
• Plan and recommend modifications or adjustments based on testing results or system environment.
• Identify new use cases and playbooks that need to be developed based on incident reviews.
• Provide guidance and input on active projects to help identify and resolve issues/problems to ensure successful outcomes are achieved.
• Perform the full range of supervisory responsibilities.
Additional Comments Background check and fingerprinting are required.
Additional details on work shift will be discussed at time of interview.
*Please note, this position may be filled in either Albany, NYC, or other locations statewide.
Benefits of Working for NYS
Generous benefits package, worth 65% of salary, including:
• Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to thirteen (13) days of paid vacation leave annually
• Up to five (5) days of paid personal leave annually
• Up to thirteen (13) days of paid sick leave annually for PEF
• Up to three (3) days of professional leave annually to participate in professional development
Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost
Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• Up to 50% telecommuting
• And many more.
Some positions may require additional credentials or a background check to verify your identity.
Email Address PostingResponses@its.ny.gov
Address
Street Office of IT Services Human Resources Management
Empire State Plaza, Swan Street Building, Core 4, 1st Floor
Notes on ApplyingTo apply, please submit a resume and cover letter indicating that you are applying for Manager Information Technology Services 1 (Information Security), Ref#5765-29R and include the vacancy ID in your subject line. Please clearly indicate how you meet the minimum qualifications for this position. Your Social Security number may be required in order to confirm eligibility.
Some positions may require additional credentials or a background check to verify your identity. Selected candidates who are new or returning to NYS service may be required to pay for fingerprinting fees. New York State is an equal opportunity employer.