Review Vacancy
AgencyState Comptroller, Office of the
TitleEmployees’ Retirement System Examiner 2 (Temporary/Hourly)Item#08367(23)
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $23.45 to $23.45 Hourly
Minimum Qualifications One (1) year of experience performing at least one of the following tasks: reconciling accounts, calculating payments, collecting, and analyzing statistics and information, or explaining policy or benefit information to the public.
Acceptable experience may include, but is not limited to, experience as law clerk/paralegal in a law firm or court, hospital/physician’s business office representative, health/dental/vision insurance carrier customer service representative.
Note: retail cashier/salesclerk experience with the primary function of checking out customers at a register will NOT be considered as qualifying.
OR
An Associate degree or higher or 60 semester credit hour of college-level study.
OR
30 semester credit hours of college-level study and 6 months of the experience described above.
Duties Description • Confirm eligibility and initial benefit payments by interpreting and applying appropriate New York State and Local Retirement System Law, policy, and regulation.
• Perform adjustments involving complex mathematical equations.
• Determine benefit eligibility for members and retirees.
• Finalize retirement benefit payments.
• Receive and respond to the full range of inquiries from stakeholders.
• Oversee the processing of transactions.
• Develop and test modifications to existing automated correspondence and calculations due to changes in the law.
• Review and prepare member cases related to the New York State & Local Retirement Systems.
• Process retirement calculations that require application of specialized law and procedures.
• Function as technical supervisor of Office Assistants and ERSE 1s.
• Review calculations and work completed by staff and ensure compliance with all relevant policies, rules, regulations, and laws.
• Ensure the prompt and accurate processing of work unit assignments.
• Act as the unit’s liaison with other units.
Additional Comments Knowledge, Skills, and Abilities:
• Ability to prepare, understand and interpret written materials.
• Ability to use office equipment such as computers, photocopy equipment, etc.
• Excellent interpersonal skills both over the telephone and in-person
• Ability to perform tasks accurately with attention to detail and within specific time frames.
• Ability to work independently and in a team environment.
• Good organizational and problem-solving skills.
• Adaptable to interruptions and changes in work routine.
• Ability to perform complex mathematical calculations as necessary.
• Ability to contribute to an inclusive and diverse work environment.
Telecommuting:
The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.
Reasonable Accommodation:
The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.
Equal Opportunity Employment
The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.
Some positions may require additional credentials or a background check to verify your identity.
Address
Street Office of the New York State Comptroller, Division of Human Resources
110 State Street, 12th Floor
Notes on ApplyingSubmit a clear, concise cover letter and resume to https://www.osc.ny.gov/jobs/openings/employees-retirement-system-examiner-2-temporaryhourly/102449, no later than 12/19/2024. Unofficial transcripts and/or templates will be required for certain positions. To access this job vacancy, copy the link above and paste it into your web browser. Documents must be sent as unlocked and accessible attachments.
Reference Item #08367(23)-DJH on your cover letter for proper routing.
If you have questions about this vacancy, please contact this Division representative:
Division contact: Dana Pickett, dpickett@osc.ny.gov
Be sure to submit an unofficial copy of any transcripts you may have with your cover letter and resume if using an associate’s or higher degree as an experience substitution for this title.