NY HELPNo

AgencyInformation Technology Services, Office of

TitleProject Assistant, Ref#8462

Occupational CategoryI.T. Engineering, Sciences

Salary GradeNS

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $84156 to $106454 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address Albany - Swan St. Bldg, Core 4, Flr 3

OR NYC*

City Albany

StateNY

Zip Code12210

Minimum Qualifications Five years of experience…

The following degrees may substitute for the general experience as indicated:
- Associate’s degree and four years of experience
- Associate’s degree including 15 semester credit hours in computer science and three years of experience
- Bachelor’s degree and three years of experience
- Bachelor’s degree including 15 semester credit hours in computer science and two years of experience
- Master’s degree in computer science or related field substitutes for an additional year of experience
- Doctorate in computer science or related field substitutes for an additional year of experience

Duties Description Under the direction of a lead Project Manager, the Project Assistant will be assigned to the Project Management section in the DOL Dedicated Group and will lead and assist with project coordination tasks, and develop systems analysis and technical design deliverables, serving as a critical liaison between technical teams and agency business stakeholders, supporting multiple agencies’ software releases and systems analysis and technical needs within ITS/DOL. The incumbent will lead technical coordination activities for high priority projects and software implementations.
Duties include but are not limited to the following:
• Lead critical technical and business liaison and coordination activities management teams, for priority projects and software implementation initiatives that are reported regularly to ITS executive team and Chamber/DOB.
• Plan, organize, research, gather, and evaluate system requirements, and analyze current state and future state processes, functions, and models as required.
• Support technical leads in the delivery of project plans and assist in the execution of plans, including keeping technical and project artifacts up to date.
• Liaise with multiple teams to ensure project critical path related tasks and crucial technical deliverables are managed effectively.
• Facilitate collaboration sessions, project meetings and requirements gathering / JAD sessions, and document session outcomes and follow up on action items.
• Work directly with stakeholders to resolve issues with systems analysis and design related challenges, technical problems, and issues recorded in project issue log.
• Manage resources involved with project quality assurance including end-to-end system testing and assess and prioritize the impact of defects in collaboration with the team, as needed.
• Assist the Quality Management team with project specific management activities, including ensuring successful User Acceptance Test partnership with agencies and related preparation and coordination activities.
• Document user manuals and technical manuals, and train users and supporting teams on new IT system or business process functions.
• Guide project staff and partner teams on specific business analysis and project delivery tasks that are facing risks, issues, or major changes.
• Assist portfolio team, DOL and CTO leadership in developing and communicating delivery details, plans, status reports, dashboards, project artifacts, etc. to promote a consistent approach and effective communication across ITS portfolios and technical teams, so that agencies benefit from consistent, high-quality deliveries of IT solutions.
• Foster multidisciplinary team collaboration in a matrix organizational structure based on specific projects and IT implementations, performing cross-team leadership for projects, as needed.

Additional Comments NYS is an equal opportunity employer.
We are also recruiting for this role in NYC.
Some positions may require fingerprinting and background checks.

Benefits of Working for NYS
Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
- Thirteen (13) paid holidays annually
- Up to Thirteen (13) days of paid vacation leave annually
- Up to Five (5) days of paid personal leave annually
- Up to Thirteen (13) days of paid sick leave annually for PEF
- Up to three (3) days of professional leave annually to participate in professional development


Health Care Benefits
- Eligible employees and dependents can pick from a variety of affordable health insurance programs
- Family dental and vision benefits at no additional cost

Additional Benefits
- Up to 50% telecommuting
- New York State Employees’ Retirement System (ERS) Membership
- NYS Deferred Compensation
- Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
- Public Service Loan Forgiveness (PSLF)
- And many more.

Some positions may require additional credentials or a background check to verify your identity.

Name Giuseppe Ragonese

Telephone 518-473-0398

Fax 518-402-4924

Email Address PostingResponses@its.ny.gov

Address

Street NYS Office of Information Technology Services, Human Resources Management

Swan Street, Core 4, Floor 1

City Albany

State NY

Zip Code 12223

Notes on ApplyingPlease submit a resume and cover letter and indicate that you are applying for Project Assistant, Ref. #8462, and include the Vacancy ID of this posting in your subject line. Please specify in your cover letter how you meet the minimum qualifications.