NY HELPYes

AgencyInformation Technology Services, Office of

TitleInformation Technology Specialist 2 (Accessibility QA Lead), Ref#7356

Occupational CategoryI.T. Engineering, Sciences

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $65001 to $82656 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address Albany - Swan St. Bldg, Core 4, Flr 3

OR NYC*

City Albany

StateNY

Zip Code12210

Duties Description Under the direction of the Accessibility Team Lead, the Accessibility QA Lead will be responsible for developing and executing detailed accessibility test plans for deep audits and assessments of New York State’s digital services. This role will focus on ensuring that digital properties comply with WCAG standards by creating structured test plans, running assessments, and collaborating with cross-functional teams to guide the remediation process.

We are seeking a highly detail-oriented professional with expertise in accessibility standards and quality assurance, who can manage deep assessments, create actionable test plans, and help guide teams through the remediation process.

Duties include, but are not limited to, the following:

- Create and implement detailed test plans for deep accessibility audits and assessments of New York State websites and applications, ensuring compliance with the latest WCAG standards;

- Lead the development and execution of manual accessibility tests to validate the accessibility of websites and digital applications and provide structured recommendations for remediation;

- Collaborate with Accessibility Team to provide insights on accessibility issues for high-level audits and clear, structured recommendations that teams can use to improve accessibility;

- Create test plans that cover all critical areas of accessibility compliance and usability;

- Develop documentation and clear, structured reporting for audit results, including risk assessments and clear and well-organized recommendations for remediation;

- Continuously research and stay updated on WCAG updates and trends in accessible design, ensuring that the guidelines and processes remain current and effective;

- Collaborate with cross-functional teams, including engineers, developers, and QA, to ensure that remediation recommendations are aligned with both design and technical needs.

Minimum Qualifications A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science;

- or a bachelor's or higher-level degree in any field and one year of experience in information technology;

- or 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology;

- or two years of professional experience in information technology.

Preferred qualifications:

- 3–5 years of experience in quality assurance, accessibility testing, or a related field, with a focus on compliance with WCAG standards;

- Strong experience creating and executing detailed test plans for accessibility audits, including manual and automated testing;

- Experience creating design guidelines and standards that support accessible design and development practices;

- Familiarity with manual and automated accessibility testing tools such as WAVE, Axe, pa11y, and Accessibility Insights;

- Demonstrated experience providing clear and actionable remediation recommendations on accessibility issues, with the ability to articulate solutions effectively to cross-functional teams;

- Certifications such as CPACC, WAS, or Trusted Tester are a strong plus;

- Strong collaboration skills, with experience working alongside developers, designers, and QA teams;

- Attention to detail and a passion for ensuring compliance with accessibility standards.

Additional Comments We are also recruiting for this role in NYC.
Some positions may require fingerprinting and background checks.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Benefits of Working for NYS
Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
- Thirteen (13) paid holidays annually
- Up to Thirteen (13) days of paid vacation leave annually
- Up to Five (5) days of paid personal leave annually
- Up to Thirteen (13) days of paid sick leave annually for PEF
- Up to three (3) days of professional leave annually to participate in professional development


Health Care Benefits
- Eligible employees and dependents can pick from a variety of affordable health insurance programs
- Family dental and vision benefits at no additional cost

Additional Benefits
- Up to 50% telecommuting
- New York State Employees’ Retirement System (ERS) Membership
- NYS Deferred Compensation
- Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
- Public Service Loan Forgiveness (PSLF)
- And many more.

Some positions may require additional credentials or a background check to verify your identity.

Name Chelsea Cottrell

Telephone 518-473-0398

Fax 518-402-4924

Email Address PostingResponses@its.ny.gov

Address

Street NYS Office of Information Technology Services, Human Resources Management

Swan Street, Core 4, Floor 1

City Albany

State NY

Zip Code 12223

Notes on ApplyingPlease submit a resume and cover letter and indicate that you are applying for Information Technology Specialist 2 (Accessibility QA Lead), Ref. #7356, and include the Vacancy ID of this posting in your subject line. Please specify in your cover letter how you meet the minimum qualifications.