Review Vacancy
AgencyEducation Department, State
TitleInformation Technology Specialist 2 (NY HELPS), Box P12-2636/03704
Occupational CategoryI.T. Engineering, Sciences
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $65001 to $82656 Annually
Appointment Type Contingent Permanent
Duties Description The New York State Education Department’s (NYSED) Office of Education Policy is seeking candidates for an Information Technology Specialist 2 position in the Office of Information and Reporting Services (IRS). This Office is responsible for New York State’s (NYS) data collection, management and reporting processes, including implementing and monitoring NYSED data collection schedule and reporting calendar for federal and State accountability for NYS P-12 and Higher Education. The incumbent of this position will provide the Information Technology (IT) skills needed to conduct work and service systems critical to ensuring that accurate, valid, and reliable data on students and teachers is collected, maintained, and reported. Duties of the position include, but are not limited to, the following:
• Documentation of databases and tables, including workflow processes, data input and output activities, and descriptions of data elements;
• Contribute to the development of user guides for various electronic data collection systems;
• Analyze information to determine the need for enhancements, edit checks, and data output of existing data collection systems;
• Respond to technical requests and inquiries received through help desk ticketing system;
• Pull, manipulate and produce data reports to respond to both internal and external data requests;
• Develop reports to share both internally and externally. Create views of data in existing systems;
• Assist in management of various software packages used by staff to query and analyze data;
• Assist with website maintenance in Drupal platform.
Minimum Qualifications MINIMUM QUALIFICATIONS:
NY HELPS
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
NON-COMPETITIVE MINIMUM QUALIFICATIONS:
To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the open-competitive minimum qualifications for this position. The qualifications are:
• a bachelor's or higher-level degree, including or supplemented by 15 credit hours in computer science; OR
• a bachelor's or higher-level degree in any field and at least one year of the experience in information technology; OR
• a minimum of 60 college semester credit hours including at least 15 credit hours in computer science and one year of the experience in information technology; OR
• Two years of the experience in information technology.
Experience in information technology includes experience in one or more of the following computer-related areas: artificial intelligence; automation; business/systems analysis; cloud computing; computer installation; diagnosis and repair; computer programming; cybersecurity/information assurance; data analytics; database administration, design and management; design and development of geographic information systems; design and development of computer aided drafting applications; digital forensics; informatics; information technology; IT customer support and training; interactive user experience (UX); internet/intranet development, design, and maintenance; knowledge management; network management; program design; program testing; project management; server management; storage management; systems management; technical writing; telecommunications; virtual technology. If verifiable, we will accept and prorate appropriate part-time and volunteer experience.
PROMOTION: Current NYSED State employees must have one year of permanent service as an Information Technology Specialist 1.
COMPETITIVE MINIMUM QUALIFICATIONS:
Reassignment: Candidates must have one year of permanent competitive or 55b/c service as an Information Technology Specialist 2.
Eligible List Appointment: Candidates must be reachable on the Civil Service eligible list for this title. If you are on the Civil Service eligible list for this title, you may receive a canvass letter. You must complete and return it as instructed on the letter.
Section 70.1 Transfer: Candidates must have one year of permanent competitive or 55b/c service in any of the following titles: Supervising Computer Operator.
Section 52.6 Transfer: Candidates must have one year of permanent competitive or 55b/c service in a title allocated SG-16 or higher eligible to transfer under Section 52.6 of the Civil Service Law. For information regarding the transfer options of your current title, please visit the Civil Service Career Mobility Office Website. https://careermobilityoffice.cs.ny.gov/cmo/gotit/title-search/index.cfm
55b/c Appointment: This position is eligible for 55b/c designation and candidates with 55b/c eligibility are encouraged to apply. Candidates must possess a current 55b/c eligibility letter and one of the following minimum qualifications:
• a bachelor's or higher-level degree, including or supplemented by 15 credit hours in computer science;
• a bachelor's or higher-level degree in any field and at least one year of the experience in information technology;
• a minimum of 60 college semester credit hours including at least 15 credit hours in computer science and one year of the experience in information technology;
• Two years of the experience in information technology.
For information regarding the transfer options of your current title, please visit the Civil Service Career Mobility Office Website. https://careermobilityoffice.cs.ny.gov/cmo/gotit/title-search/index.cfm
It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.
PREFERRED QUALIFICATIONS:
Preference may be given to candidates who have:
• A Bachelor’s Degree in Computer Science or has completed two years toward earning same degree.
• Experience using analytical software such as SAS, SPSS, R, STATA or others
• Experience programming in scripting technologies, PL/SQL, as well as with querying databases.
• Experience using coding software.
• Experience using code repositories.
• Experience using workflow management tools.
Additional Comments CONDITIONS OF EMPLOYMENT: This will be contingent permanent, competitive appointment or contingent permanent non-competitive appointment. This may be a temporary provisional appointment. Provisional candidates must take the examination for Information Technology Specialist 2 when it is next offered and must be reachable on the resulting eligible list to maintain employment. This position allows for the opportunity to telecommute up to 50% each bi-weekly pay period and is granted at the discretion of the supervisor and the appointing office.
These positions lead to a maximum salary of $82,656 based on annual performance advances. For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.
APPLICATION: Qualified candidates should send a resume and letter of interest by April 14, 2025 to p12jobs@nysed.gov (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (P12-2636/03704) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.
New York State Education Department (NYSED) is an equal opportunity/affirmative action employer. NYS Human Rights Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, gender identity, prior conviction records, prior arrests, youthful offender adjudications, or sealed records.
Interested in a job with New York State, but don’t know where to start?
Visit these links for information on working for New York State:
• https://www.cs.ny.gov/jobseeker/
• https://www.cs.ny.gov/pio/publications/gettingajob.pdf
Generous benefits of working for New York State, including, but not limited to, the following:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually.
• Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service.
• Five (5) days of paid personal leave annually.
• Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C.
• Annual professional leave and educational leave opportunities for eligible staff.
Health Care Benefits
• Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs.
• Family dental and vision benefits at no additional cost.
Additional Benefits
• Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply).
• NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan.
• Paid Parental Leave for all employees and Paid Family Leave (M/C Only).
• Public Service Loan Forgiveness (PSLF).
• Eligibility for various life insurance options.
Some positions may require additional credentials or a background check to verify your identity.
Name Office of Human Resources Management
Email Address p12jobs@nysed.gov
Address
Street New York State Education Department
89 Washington Avenue, OHRM, Room 528 EB
Notes on ApplyingAPPLICATION: Qualified candidates should send a resume and letter of interest by April 14, 2025 to p12jobs@nysed.gov (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (P12-2636/03704) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.