Review Vacancy
AgencyInformation Technology Services, Office of
TitleTraining Specialist 1 (NY HELPs) - 9549
Occupational CategoryI.T. Engineering, Sciences
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $53764 to $85138 Annually
Appointment Type Contingent Permanent
Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.
Under the supervision of the Training Specialist 2, the Training Specialist 1 supports the agency's training programs. This includes planning, implementing, and evaluating training activities, managing learning management systems, and collaborating with others to ensure effective training aligned with agency goals. Duties include but are not limited to:
• Assess training and development needs and assist in identifying and investigating continuous improvement opportunities.
• Maintain employee attendance records for all training courses, issuing certificates and updating the State Learning Management System (SLMS). This staff member will be trained as an SLMS Administrator.
• Oversee vendor education Learning Management Systems (LMS), including administration, reporting, and becoming a subject matter expert on functionality.
• Troubleshoot SLMS access and navigation concerns from ITS employees.
• Prepare proposals for training programs utilizing funds provided by the Agency Training Partnerships and the Office of Employee Relations (OER).
• Present training courses developed both in-house or through the Agency Training Partnerships and OER.
• Plan and schedule webinar and in-person training classes, including supervisory and all employee trainings.
• Prepare and distribute announcements and other communications for required and professional development trainings, including union-sponsored trainings.
• Evaluate and maintain data on training courses through the use of questionnaires, reports and other methods.
• Deliver training on a variety of topics to meet the needs of the agency.
• Coordinate with program areas to create and review trainings, synchronous and asynchronous materials.
• 5-10% travel may be required.
• Other duties, as assigned.
Minimum Qualifications This title is part of the New York State Hiring for Emergency Limited Placement Statewide Program (NY HELPS). To be considered for appointment through NY HELPS, or 55b/c, candidates must meet the open-competitive minimum qualifications for:
Training Specialist Trainee 1, SG-NS (Equated to SG-14)
A bachelor’s degree or higher.
If chosen, you may, at the agency's discretion, be appointed to a higher level. You must inform the agency of any additional qualifications in your application and at your interview.
The advanced placement qualifications are:
Training Specialist Trainee 2, SG-NS (Equated to SG-16)
A bachelor’s degree and one year of professional experience*** developing and presenting training programs to improve the on-the-job knowledge, skills and abilities of employees to enable them to carry out an agency’s mission, OR a Juris Doctor, master’s or higher degree in a field related to the position being filled**.
Training Specialist 1, SG-18
A bachelor’s degree and two years of professional experience*** developing and presenting training programs to improve the on-the-job knowledge, skills and abilities of employees to enable them to carry out an agency’s mission, OR a Juris Doctor, master’s or higher degree in a field related to the position being filled** AND one year of professional experience*
Professional experience must be performing the duties of the full performance level position.
**Hiring agencies have discretion in determining whether a degree is related to the duties of the position.
***If verifiable, we will accept and prorate appropriate part-time and volunteer experience.
Advanced placement to the Trainee 2 or SG-18 level may be possible depending on education and experience and subject to agency approval.
Candidates may also be qualified for permanent competitive appointment if reachable from the appropriate Civil Service eligible list or eligible for reassignment or transfer in accordance with Civil Service Law.
Transfer Opportunity: Candidates must be current New York State employees and have one year of permanent competitive or 55-b/55-c service in a title eligible for transfer under Section 52.6 or 70.1 of the Civil Service Law.
Additional Comments:
**For the duration of the NY HELPS Program, this title maybe filled via a permanent, non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Employees appointed via the NY HELPS program are restricted for promotional appointment until their position is covered-in to the competitive class by the New York State Civil Service Commission (CSC), or they otherwise obtain permanent competitive status. The CSC has recently covered-in employees who were appointed via NY HELPS on a permanent or contingent permanent basis between June 26, 2024, and June 11, 2025. Notification to
employees regarding a change in their status is forthcoming. You may wish to apply if you received a permanent NY HELPS appointment to a qualifying title within these timeframes and are interested in this opportunity. Your eligibility for promotion will be reviewed by Human Resources. Employees with a permanent NY HELPS appointment
occurring effective 6/12/25 or later will be addressed with a subsequent cover-in.
Depending on each applicant's experience and/or education, the appointment may be made to the Training Specialist Trainee 1, Training Specialist Trainee 2, or the Training Specialist 1 titles. Included below is a breakdown of the salary at each level of the traineeship.
Training Specialist Trainee 1, SG-NS equivalent to SG-14 - $53,764 - $68,630
Training Specialist Trainee 2, SG-NS equivalent to SG-16 - $59,994 - $76,359
Training Specialist 1, SG-18 - $66,951 - $85,138
It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.
Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.
Some positions may require fingerprinting.
Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.
If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.
For the duration of the NY HELPS Program, this title maybe filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development
Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost
Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.
The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.
NYS HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
Some positions may require additional credentials or a background check to verify your identity.
Email Address PostingResponses@its.ny.gov
Address
Swan Street Building, Core 4, Floor 1
Notes on ApplyingTo apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.