Review Vacancy
AgencyAttorney General, Office of the
TitleOffice Assistant 2 (NY HELPS)
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $42641 to $52413 Annually
Appointment Type Contingent Permanent
Duties Description • Answer questions from and provide information to various parties regarding agency activities, transactions, and procedures. Refer inquiries as necessary.
• Operate various communication systems such as telephones and computers; and keep records of such communications.
• Operate, and perform basic cleaning and maintenance on, office machines and equipment. Clear paper jams in copiers, scanners, and printers; replace toner cartridges; and clean keyboards and screens.
• Schedule appointments and meetings using various office tools.
• Perform routine processing activities, including checking forms for completeness and accuracy.
• Design clerical processing procedures.
• Gather, compile, and prepare data from manual or automated files and other sources for various reports, publications, records, or other external or internal communications.
• Respond to questions concerning the operation of the unit or program area.
• Write responses to correspondence.
• Resolve work problems.
• Review forms and applications and make appropriate determinations.
• Coordinate arrangements for meetings, courses, and other gatherings arrange for rooms, take attendance, and ensure that appropriate materials and equipment are available.
• Other duties as assigned.
Some Office Assistant 2 positions may include supervisory duties.
Minimum Qualifications MINIMUM QUALIFICATIONS
NY HELPS:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
NON-COMPETITIVE QUALIFICATIONS:
• Office Assistant 2 (CSEA SG 9, current starting salary $42,641, job rate $52,413)
One year of clerical experience
OTHER WAYS TO QUALIFY:
Reachable on the Department of Civil Service Eligible list for Office Assistant 2.
OR
Eligible for a lateral transfer or eligible for transfer under 70.1 of the Civil Service Law by having one year of permanent competitive service in an appropriate title. To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website.
Employees appointed via the NY HELPS program are restricted for promotional appointment until their
position is covered-in to the competitive class by the New York State Civil Service Commission (CSC), or
they otherwise obtain permanent competitive status. The CSC has recently covered-in employees who
were appointed via NY HELPS on a permanent or contingent permanent basis between June 26, 2024
and June 11, 2025. Notification to employees regarding a change in their status is forthcoming. You may
wish to apply if you received a permanent NY HELPS appointment to a qualifying title within these
timeframes and are interested in this opportunity. Your eligibility for promotion will be reviewed by Human
Resources. Employees with a permanent NY HELPS appointment occurring effective 6/12/25 or later will
be addressed with a subsequent cover-in.
Additional Comments Careers with the State offer multiple benefits, including paid vacation leave (13+ days per year), sick leave, paid State holidays off, health insurance including vision & dental, entry into the NYS retirement (pension) system, education and training, eligibility for public student loan forgiveness, and job stability with promotional opportunities. Workplace flexibilities include multiple options for employees, including telecommuting (up to two days per week) and alternative work schedules.
For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller (OSC) in accordance with NYS Civil Service Law, OSC Payroll rules and regulations, and negotiated union contracts.
The Office of the NYS Attorney General (OAG) cannot provide sponsorship for work authorization. Candidates need to be authorized to work in the United States to be employed by this agency. It is incumbent upon employees to maintain work authorization for the duration of their employment with the OAG.
Some positions may require additional credentials or a background check to verify your identity.
Name Human Resources Management Bureau
Email Address HR.Recruitment@ag.ny.gov
Address
Street Office of the New York State Attorney General
The Capital
Notes on ApplyingTo apply, submit a cover letter that includes a statement describing how you meet the minimum qualifications and a resume to hr.recruitment@ag.ny.gov. Please be sure to include the Vacancy ID #197670 and job title in the subject of your email.
Candidates from diverse backgrounds are encouraged to apply.
The OAG is an equal opportunity employer and is committed to workplace diversity.
For more information about the Attorney General's Office visit www.ag.ny.gov.