NY HELPYes

AgencyHealth, Department of

TitleHealth Care Surveyor 3 (Nursing) (NY HELPS) - 46706

Occupational CategoryHealth Care, Human/Social Services

Salary Grade22

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $113178 to $124230 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 5%

Workweek Variable

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address Office of Aging and Long-Term Care / Center for Residential Surveillance / Division of Residential Support

875 Central Avenue

City Albany

StateNY

Zip Code12206

Duties Description The position supervises a team of skilled staff assigned to the Center for Residential Surveillance, Division of Residential Support, Bureau of Complaint Management, Centralized Complaint Intake Program. This program operates during the business hours of 8:30am-4:45pm Monday-Friday, excluding major holidays. Holiday and weekend on-call coverage is required on a rotating basis. Duties include assisting in the development, implementation and evaluation of policies and procedures; conducting quality assurance reviews to ensure proper compliance with applicable policies, procedures and other guidance; supervision of staff including time card review/approval, time off requests, performance planning and evaluation; receipt of Long Term Care complaints and facility reported incidents (in general and with a special focus on Adult Care Facility and Assisted Living Progrm and Home and Community Based Settings complaints/incidents) via telephone, fax, email or written correspondence; appropriately screen complaints to determine authority having jurisdiction; and ensure proper follow-up. As the HCS3, the candidate will also be responsible for preparing responsive material for assigned Freedom of Information Law (FOIL) requests and other correspondence.

Minimum Qualifications Permanent Transfer Candidate: Current NYS Department of Health employee with one year of permanent or contingent-permanent, competitive service as Health Care Surveyor 3(Nursing) G22, and able to meet the below non-competitive requirements.

Non-Competitive Candidates: Possession of a license a
and current registration as a registered professional nurse in NYS; and three years of post-licensure, specialized professional administrative or professional clinical experience.

Substitution: a bachelor's degree in nursing may substitute forgone year of post-licensure clinical nursing experience; and a master's degree in nursing may substitute for two years of post-licensure clinical nursing experience.

Preferred Qualifications: Proficiency with the Microsoft Office suite; Organizational skills and practices; ability to prioritize multiple assignments. Preferred qualifications also include familiarity and knowledge of long term care regulations including, but not limited to, adult care facility and assisted living program and home health care regulations; excellent telephone and written communication skills; two (2) years of experience performing utilization review, medical review, surveillance or monitoring activities at the facility level; and three (3) years of clinical experience in a medical facility, preferably in long-term care. Federal Surveyor Minimum Qualifications Testing certification.

Additional Comments This position is part of the NYS HELPS program. No examination is required.

This position may require travel throughout New York State including overnights to areas not served by public transportation.

We offer a work-life balance and a generous benefits package, worth 65% of salary, including:

• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more...

NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resource Management Group, BV/HCS3/46706

Telephone (518) 486-1812

Fax 518-473-3395

Email Address resume@health.ny.gov

Address

Street Room 2217, Corning Tower Building, Empire State Plaza

City Albany

State NY

Zip Code 12237

Notes on ApplyingPlease submit your resume and cover letter as one (1) document, preferably in PDF format, by email to resume@health.ny.gov, with Reference BV/HCS3/46706 included in the subject line or by mail to Human Resources Management Group, BV/HCS3/46706, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.