Review Vacancy
AgencyTemporary and Disability Assistance, Office of
TitleDeputy Commissioner, Employment and Income Support Programs
Occupational CategoryOther Professional Careers
Bargaining UnitM/C - Managerial/Confidential (Unrepresented)
Salary RangeFrom $156757 to $197170 Annually
Duties Description Reporting to the Commissioner of the Office of Temporary and Disability Assistance (OTDA), the incumbent will direct all matters of policy and program management related to the Division of Employment and Income Support Programs (EISP). The incumbent will serve as a principal advisor manager regarding core agency programs including but not limited to: Supplemental Nutrition Assistance Program, Public Assistance, Home Energy Assistance Program, State Supplement Payments, Electronic Benefit issuances and related program technology support. The Division has approximately 280 staff.
Duties of the position include, but are not limited to:
• Provide organizational leadership to ensure constructive policy development and successful implementation of the Division’s programs, including day to day staff direction and development as well as providing necessary oversight of social services districts and agency contractors.
• Responsible for ensuring the Division’s work products are of high quality and completed in a timely manner.
• Keep the Commissioner’s Office informed of critical deadlines, work of the Division and emerging issues.
• Provide overall direction to Division staff to implement activities to enhance the economic security of low-income families and individuals through the development and implementation of policies and programs that help reduce poverty, enhance earnings and provide critical services to support stable households.
• Overseeing the development, definition and interpretation of State policies and procedures regarding public assistance, food assistance, energy assistance and other economic support programs.
• Provide necessary policy direction, technical assistance and monitoring of local social services districts’ implementation of programs to ensure a high level of customer service and compliance with policies and procedures in their administration of programs to ensure program integrity and the accurate and timely benefit issuance.
• Keep informed on relevant best practices and evidence-based policies and practices utilized by other areas. Develop strategies for obtaining input from local social services districts, not-for-profit providers, and people with lived experience to facilitate relevant program development that is equitable and inclusive.
• Support and assist program managers with program oversight, staff supervision and staff development.
• Provide oversight for program management to develop procurements, make funding decisions, develop contracts with not-for-profit agencies and local social services districts, and provide contract monitoring and management.
• Assist in establishing internal controls and regularly evaluate compliance.
• Oversee the Division’s role in the development and implementation of the new Integrated Eligibility System (IES). This project will modernize program system support for the agency, social services districts and clients. The project is managed by another Division.
• Represent OTDA as the chief program liaison to the various federal oversight agencies for programs within the Division - including the U.S. Department of Health and Human Services, the United States Department of Agriculture and the Social Security Administration.
• Represent the Commissioner in meetings with external organizations including nonprofits, the Governor’s Office, members of the legislature, federal, state, and local district leaders relative to programs and initiatives.
Minimum Qualifications The candidate must possess a bachelor’s degree and have nine years (9) of relevant experience within human services management (either government and/or not-for-profit entities).*
* Substitutions: Four (4) years of additional relevant specialized experience OR associate degree and two years of additional relevant experience may be substituted for bachelor’s degree. J.D. or master’s degree may substitute for one year of relevant experience.
Preferred experience includes:
• At least four (4) years of experience in a managerial capacity
• At least four (4) years of overseeing human services programs
• Experience managing many staff in a manner that promotes quality outcomes and a positive work environment
• Ability to obtain and analyze information from various sources and make appropriate decisions
• Demonstrated ability to manage a diverse portfolio and to lead teams in a manner that results in the timely delivery of quality services
• Strong communications skills, both oral and written
• Demonstrated experience in working collaboratively across systems to achieve client-focused outcomes
• Substantial experience in overseeing/administering public benefit programs
• Familiarity with writing or interpreting government regulations
• Knowledge of State and federal programs and policies governing public assistance, Supplemental Nutrition Assistance, Home Energy Assistance and similar programs
Additional Comments A full-time, exempt appointment will be made. A background check and fingerprinting of the selected candidate will be required. Candidates must be legally authorized to work in the United States.
Your resume must indicate how you meet the minimum qualifications for this position. Non-specific submissions may be disqualified from further consideration if the information you provide does not meet the minimum qualifications.
Remarks:
• Candidates should reference posting #26-025 when submitting your application.
• If submitting electronically, please reference posting #26-025 as part of your subject line.
• If you are interested in applying to this position, please visit how to apply for applicant instructions.
NYS OTDA seeks to promote a diverse workforce that is a representation of the various cultures, voices, backgrounds, ideas, and talents of the citizens and communities that we serve. In alignment with New York State’s Executive Orders 187 and 31, OTDA is committed to advancing diversity, equity, inclusion, and accessibility by fostering an inclusive workplace.
Some positions may require additional credentials or a background check to verify your identity.
Email Address jobpostings@otda.ny.gov
Address
Street 40 North Pearl Street, 12B
Notes on ApplyingApplicants will be required to prove their eligibility for employment based upon acceptance of a position in accordance with the Immigration Reform and Control Act of 1986.
Interested applicants should send an email with their resume attached to jobpostings@otda.ny.gov and put "Posting #26-025 " in the subject line. DO NOT USE THE VACANCY ID NUMBER.
If you are a retiree currently receiving benefits, indicate this and the name of the retirement system in your response.
In accordance with state law, Governor’s Executive Order No. 6 and Section 504 of the Federal Rehabilitation Act of 1973, as amended, the NYS Office of Temporary and Disability Assistance does not discriminate. If you require reasonable accommodation at the time of the interview, please contact OTDA's designee for reasonable accommodation at (518) 474-7284.