Review Vacancy
AgencyPeople With Developmental Disabilities, Office for
TitleProgram Operations Specialist 1
Occupational CategoryOther Professional Careers
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $70951 to $89138 Annually
Duties Description The Human Genetics Department and Specialty Clinical Laboratories (SCL) at IBR work in collaboration to complete laboratory testing both for clinical purposes and to support the research protocols in place within the Human Genetics laboratories at IBR. We are seeking to fill a Program Operations Specialist 1 position, where the incumbent will support the program and staff of our Human Genetics (HG) Department including the Specialty Clinical Laboratories (SCL), working in conjunction with each other and with the developing Genomics Core Facility. The individual will be supervised by the Research Group Head of the department/laboratory.
This position involves completing procedures needed for testing protocols, basic laboratory procedures, data entry, billing and compilation/tracking, assisting with cataloging and maintaining all records as per the regulatory requirements; supporting supervisor in scheduling Competency and Proficiency testing programs; and scheduling periodic and as needed maintenance on instrumentation/equipment. Staff will address the administrative/programmatic needs of the department/laboratory, handle technical/programmatic duties in the laboratory and participate in the implementation of programs and services that address the diagnostic needs of our patients with intellectual and developmental disabilities.
Ensure compliance with CLIA, CMS, and NYS DOH CLEP requirements, including maintenance of laboratory permits, inspection readiness, deficiency tracking, and corrective action documentation. Coordinate Quality Management System (QMS) activities including SOP control, document versioning, deviation tracking, and continuous audit preparedness. Serve as the primary administrative liaison to the Laboratory Director for regulatory compliance, personnel documentation, training records, and inspection coordination. Support early-stage development of the Genomics Core Facility by assisting with administrative infrastructure, documentation frameworks, regulatory alignment, and coordination of new genomic workflows as they are established.
Primary Responsibilities for the POS position in the Human Genetics/Specialty Clinical Laboratory (SCL) Division include but are not limited to:
• Individual will contribute appropriately to the implementation of new protocols and the ongoing monitoring and evaluation of existing and newly developed protocols.
• Attend to obligations including but not limited to (e.g. Department Of Health (DOH) audits for example, HIPAA, IRB (Institutional Review Board) protocols)
• Provide administrative support to departments to promote the planning, development, implementation, monitoring and ongoing evaluation of programs and services that are in place in this department/research group/laboratories. Support the needs of the SCL both programmatically (basic laboratory preparation testing procedures) and administratively (data entry, billing).
• Liaison with clinical staff to obtain, process and "send out" obtained clinical specimens (centrifuge, packaging, pickups, internal delivery). Ensure completion/delivery of specimen.
• Work with Human Genetics Department/SCL staff to obtain, enter and disseminate patient test results, ensure receipt by the indicated individual/referral source
• Be responsible for maintaining comprehensive patient database/billing interface with outside entity to ensure accurate data entry and subsequent billing for patient laboratory services
• Monitor and follow up with billing company, referral sources, individuals (private pay) to ensure billing process is completed and payment received
• Work with Laboratory Director to ensure timely preparation for scheduled and anticipated evaluations by outside auditing agencies (Department of Health, Institutional Review Board).
• Work with all lab employees to ensure licensing and all DOH requirements current and always prepared for audit/review. Support supervisor in completion of competency and proficiency testing programs.
• Be responsible for maintenance of all indicated procedure manuals, ensuring up to date and always ready for audit/review
• Be responsible to liaison with outside entities to complete equipment/instrumentation maintenance and repair.
• Provide administrative support to Human Genetics/SCL departments, addressing issues related to time and attendance, supply ordering, work orders and other day to say systems operation details.
• Support onboarding of new laboratory and research staff.
• Participate in facilitating administrative and programmatic needs of laboratory (TIMES, SLMS completion, Performance Evaluations)
• Support IBR Administrative staff and department/lab administration as programmatic goals are developed and implemented. Contribute to the development, implementation and monitoring indicated for each program.
NYS OPWDD IBR provides a professional setting in a world-renowned research facility located on Staten Island, NY, on a wooded, suburban campus with free off-street parking. The compensation package includes New York State Health Insurance Program (NYSHIP) insurance, a generous sick leave and vacation package, vesting in the NYS pension fund, and a deferred compensation plan. Union benefits include tuition reimbursement and dental and optical coverage
LinkedIn: https://www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all
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Minimum Qualifications OPEN COMPETITIVE :
Program Operations Specialist Trainee 1, NS (equivalent to SG-14):
A bachelor’s degree in a human services field.
Program Operations Specialist Trainee 2, NS (equivalent to SG-16):
A bachelor’s degree in a human services field and one year of experience in a federal or state certified human service program, which must have been in a professional administrative position in which a major duty involved planning, coordinating, monitoring or evaluating a provision of services for people with developmental disabilities. This experience must have included information gathering and analysis.
Program Operations Specialist 1, SG-18:
A bachelor’s degree in a human services field and two years of experience in a federal or state certified human service program. One year of this experience must have been in a professional administrative position in which a major duty involved planning, coordinating, monitoring or evaluating a provision of services for people with developmental disabilities. This experience must have included information gathering and analysis.
COMPETITIVE:
Candidates must be reachable for appointment on the current Civil Service Eligible List or the Professional Career Opportunities (PCO) Eligible List for this title.
Substitution:
A Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience.
TRANSFER:
Candidates must have one year of permanent competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.
To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website https://careermobilityoffice.cs.ny.gov/cmo/gotit/index.cfm.
55 B/C QUALIFICATIONS:
• Possess the minimum qualifications for this title as established by the Department of Civil Service and listed on the most recent exam announcement.
• Meet the applicable minimal mental and/or physical requirements for the job (with a reasonable accommodation, if necessary).
• Have a current Eligibility Letter from the NYS Department of Civil Service, www.cs.ny.gov/rp55/, and be able to provide it to the Human Resources Office upon request.
Additional Comments This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). HELPS Program titles may be filled via a non-competitive appointment. This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title.
At a future date (within one year of permanent appointment), employees hired under NY HELPS are expected to have their permanent non-competitive employment status converted to permanent competitive status. You will not have to take an exam to gain permanent competitive status.
• Appointments may also be made at the Program Operations Specialist Trainee levels. Candidates hired at the entry-level title (Program Operations Specialist Trainee 1) may be advanced to the full-performance level (Program Operations Specialist 1) following satisfactory completion of two-years of service.
Salary range listed below encompasses the hiring rate of a Program Operations Specialist Trainee 1 through the job rate of a Program Operations Specialist 1.
• Program Operations Specialist Trainee 1: $57,764*
• Program Operations Specialist Trainee 2: $63,994*
• Program Operations Specialist 1: $70,951* - $89,138*
*Amounts include Downstate adjustment ($4,000).
• If you are currently a New York State employee serving in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 of the Civil Service Law, you may be appointed to this title as a permanent competitive employee.
• The assignment of PS&T employees will be made in accordance with any agreed upon Memorandum of Understanding between PEF and the local DDSO regarding the posting of job vacancies.
• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume.
• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.
• If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice.
• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA).
• If an employee or job applicant believes that they need a reasonable accommodation, they should contact the Reasonable Accommodation Unit at (518) 486-7222 or email accommodationrequests@opwdd.ny.gov to obtain information and RA forms.
• Savings programs such as the U.S. Savings Bond and the College Savings Plan.
• Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account offer employees options to pay for uncovered health care expenses or dependent care expenses.
• Access to the Employee Assistance Program (EAP) an assessment and referral service that connects employees with local service providers and support services to address their personal needs.
• Life insurance and Disability insurance.
• The New York State Deferred Compensation Plan is a voluntary retirement plan that offers employees the option to invest a part of their salaries for retirement on a tax-deferred basis.
• Paid Holidays and Leave:
° Thirteen (13) paid holidays each year.
° Thirteen (13) days of paid vacation leave initially.
° Five (5) days paid personal leave each year.
° Thirteen (13) days of paid sick leave each year (PEF/CSEA), which may carry over from year to year.
° Up to three (3) days professional leave each year to participate in professional development events.
• Health Care Coverage:
Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost.
• Paid Parental Leave:
Paid Parental Leave allows eligible employees to take up to 12 weeks of paid leave at full pay for each qualifying event. A qualifying event is defined as the birth of a child or placement of a child for adoption or foster care.
• Retirement Program:
Participate in The NYS Employees’ Retirement System (ERS), which is recognized as one of the best-managed and best-funded public retirement systems in the nation.
• Professional Development and Education and Training:
NYS offers training programs and tuition assistance to eligible employees to maintain and increase their professional skills and prepare them for promotional opportunities. For more information, please visit https://oer.ny.gov/training-and-professional-development.
• Additionally, the Public Service Workshops Program (PSWP) offers certain professional training opportunities for PEF represented and M/C designated employees that may grant continuing education credits towards maintaining professional licensure. For more information, please visit https://oer.ny.gov/public-service-workshops-program-pswp.
• OPWDD is an Equal Opportunity/Affirmative Action employer dedicated to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.
***All people with disabilities are encouraged to apply.***
Some positions may require additional credentials or a background check to verify your identity.