Review Vacancy
AgencyChildren & Family Services, Office of
TitleSpecial Assistant-Director of Project Management and Continuous Improvement
Occupational CategoryOther Professional Careers
Bargaining UnitM/C - Managerial/Confidential (Unrepresented)
Salary RangeFrom $127507 to $160911 Annually
Duties Description Under the general direction of the Executive Deputy Commissioner of OCFS, the Special Assistant (Director of Project Management and Continuous Improvement) will lead enterprise-wide transformation initiatives including process improvement, change management initiatives and leveraging the use of data-driven decision-making across the agency.
The duties of the position include, but are not limited to, the following:
• Provide framework and best practices for business processes that promote efficiency, quality outcomes, and mitigate identified risks
• Oversee creation and implementation of feedback loops between Divisions, leveraging the use of data to improve processes and the quality of outcomes
• Assist in the development and documentation of Key Performance Indicators (KPIs) across divisions, monitor compliance, and work cooperatively with the Office of Research, Evaluation and Performance Analytics (OREPA) to develop and implement enterprise-wide dashboards to track established key performance outcomes via metrics
• Lead and oversee process mapping improvement initiatives, recommend areas for operational improvement, including information technology systems, and work cooperatively with divisions to achieve desired results
• Perform management activities designed to set priorities, focus energy and resources, strengthen operations, and ensure that employees and other stakeholders are working together to achieve measurable results
• Works in partnership with other OCFS leadership to ensure mutual objectives are achieved and aligned with OCFS business needs and strategic direction. Leverages consensus building to shepherd common understanding of best practices to achieve sustainable desired outcomes for OCFS employees and the individuals, children and families the agency serves.
• Seeks innovative ways to evaluate and determine the need for improvements and apply solutions to new and ongoing Agency and Division’s daily operations.
• Leads cross-functional project teams designed to improve business processes and promotes the use of new and emerging solutions to solve agency business challenges.
• Assist with identifying key areas for process improvement across OCFS, help to develop project teams to identify and redesign process areas for process improvement.
• Monitor the status of all ongoing projects and provide guidance and direction to resolve issues that prevent or hinder project progress or success, including the proactive identification and management of resourcing conflicts that may arise.
• Build and maintain relationships with points of contact from other states, other New York State agencies and local organizations for the sharing of information and experiences and collaborative problem solving.
• Prepare progress and status reports on Division process improvement efforts as required by the Executive Deputy Commissioner.
Minimum Qualifications A Bachelor’s degree and seven years of experience, or a Master’s degree and five years of experience, in one of more of the following areas:
• Project Management and Portfolio Governance
• Business Analysis and Process Re-Design
• Data Analysis
• Medium and Large-scale innovation and/or modernization efforts
Preferred Qualifications:
The ideal candidate will possess the following competencies:
• Strong analytical, problem-solving, and change management skills.
• Experience in data analysis and reporting.
• Demonstrated success in leading large projects.
• Strong oral and written communication skills.
• Experience in leading process mapping and data collection.
Additional Comments Free parking available.
Background Investigation Requirements:
1) All prospective employees will be investigated through a Criminal Background Check (CBC), which includes State and federal Criminal History Record Checks. All convictions must be reported; conviction of a felony or misdemeanor, or any falsified or omitted information on the prospective appointee’s employment application, may bar appointment or result in removal after appointment. Each case will be determined on its own merits, consistent with the applicable provisions of State and federal laws, rules, and regulations. Prospective employees will be fingerprinted in order to obtain a record of their criminal history information and may be required to pay any necessary fees.
2) All prospective employees will be screened against the Statewide Central Register of Child Abuse and Maltreatment (SCR). Prospective employees will be required to pay any necessary fees.
The Office of Children and Family Services (OCFS) is an equal opportunity employer. OCFS does not discriminate based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status, or status as a victim of domestic violence, or other applicable legally protected characteristics. We devote special attention to dismantling racial injustice and recognize that diversity in our workforce is critical to fulfilling our mission. We are committed to the diversity of our staff and encourage applicants from marginalized communities to apply. In furtherance of Executive Order 31 and OCFS’s mission to have a diverse workforce, all people with disabilities are encouraged to apply. All applicants must be dedicated to working in and sustaining an environment of inclusion that affirms and celebrates the backgrounds, learned, and lived expertise, whole identities, and individual perspectives of our staff. Applicants of all backgrounds and experiences are encouraged to self-identify during the application process.
Some positions may require additional credentials or a background check to verify your identity.
Name New York State Office of Children and Family Services
Email Address eoajobpostings@ocfs.ny.gov
Address
Street Bureau of Personnel - MAA
52 Washington Street, 231 North
Notes on ApplyingQualified candidates should e-mail their resume and letter of interest to eoajobpostings@ocfs.ny.gov You MUST include the Vacancy number of the position in the subject line of your email and/or cover letter to ensure receipt of your application. In order to qualify you for the position when you have current or prior New York State employment, you may be contacted by OCFS Personnel for your social security number to confirm your employment history.