NY HELPYes

AgencyTransportation, Department of

TitleProgram Aide (NYHELPS)

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade13

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $53413 to $65061 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 10%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address NYS Dept. of Transportation - Region 1 Operations

50 Wolf Road

City Albany

StateNY

Zip Code12232

Duties Description Duties Description:

The selected candidate would provide comprehensive administrative support to the Regional Director of Operations, Assistant Regional Director of Operations, Transportation staff and clerical personnel. Responsibilities include coordinating and managing target allocations for the region, assisting with Snow and Ice hiring processes. The candidate will also support additional program areas within the region and serve as an additional point of contact for incoming calls.

The position requires working knowledge of MMS, HRIS, LATS, SFS, Debit Card system, Attachments A and B’s, as needed SEERT applications, including data entry and report processing from these systems.

Additionally, the candidate will assist the Regional Administrative Group with processing Personnel Status Forms (P7), Notice of Appointment Forms (P6) and other processes and forms associated with personnel transactions.

Frequent oral and written communication is required. Interactions and written correspondence are
expected to be executed with a high level of professionalism and confidentiality.

Responsibilities may include serving a role within the Incident Command System to support the
department’s response to regional and statewide emergency situations.

Other duties as assigned.


Responsibilities may include serving a role within the Incident Command System to support the department’s response to regional and statewide emergency situations.

Minimum Qualifications Minimum Qualifications:

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).*

To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the open competitive minimum qualifications for this position. The qualifications are:
Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.

Candidates may also be qualified for permanent competitive appointment if reachable from the appropriate Civil Service eligible list or eligible for reassignment or transfer in accordance with Civil Service Law.

Additional Comments Additional Information

Applicants must be currently authorized to work in the United States on a full-time basis.

*For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.

The salary range listed reflects the full range for this graded position. For new State employees appointed into graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion
salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts. For more salary information please visit https://oer.ny.gov/salary-schedules


DOT is an equal opportunity employer. Disabled persons are encouraged to apply.

In compliance with Public Law 99-603, candidates selected for appointment must provide an original document to prove their citizenship and/or legal right to work in the United States. Candidates for employment must have proper authorization to work in the United States at the time an offer of employment is made. The Department will not sponsor a nonimmigrant for a temporary employment visa (H-1B or similar), OPT STEM, or for permanent residence. Offers of permanent employment may not be made to nonimmigrants whose employment authorization is limited to a period of practical training (F-1 or similar).
PER-JPV

Some positions may require additional credentials or a background check to verify your identity.

Name Personnel Bureau

Telephone

Fax

Email Address HR-Personnel@dot.ny.gov

Address

Street NYS Department of Transportation: Personnel Bureau

50 Wolf Road

City Albany

State NY

Zip Code 12232

Notes on ApplyingTo Apply:

Qualified candidates should submit a letter of interest, a current resume, and a copy of required transcripts (if applicable), titled by last name, with the Notice Number R01-26-028 and last name in the subject line and referenced in the letter of interest, no later than 4/13/2026 to:

NYS Department of Transportation
Attn: Personnel Bureau
50 Wolf Road Albany, NY 12232
Email: HR-Personnel@dot.ny.gov
Fax: 518-457-1570