Review Vacancy
AgencyHealth, Department of - Helen Hayes Hospital
TitleRehabilitation Hospital Utilization Manger (NY HELPS) - 76016
Occupational CategoryHealth Care, Human/Social Services
Bargaining UnitM/C - Managerial/Confidential (Unrepresented)
Salary RangeFrom $107870 to $135298 Annually
Duties Description Reporting to the Director of Rehabilitation Hospital (M-8), the Rehabilitation Hospital Utilization Manager (M-2) will be the Licensed Nursing Home Administrator of the Skilled Nursing Facility (SNF) and Transitional Care Unit (TCU); and will function as the administrator-of-record for the facility and coordinate federal and state regularly survey processes to ensure continued facility accreditation. The Rehabilitation Hospital Utilization Manager will be responsible for operational responsibility for all aspects of the SNF and TCU program development and implementation, legislative and regulatory compliance, policy development, case mix and census management, capital and operational expenditures, operation of physical plants, and strategic plans. The role will have operational oversight in a matrixed leadership organizational structure, in conjunction with nursing and therapy leadership, of SNF and TCU service lines. The role provides leadership, guidance, and oversight to subordinate staff, and intervene and resolve problems as necessary; identifies training needs and review performance ratings of all personnel.
The Rehabilitation Hospital Utilization Manager will provide comprehensive oversight of staff assignments, ensuring strict adherence to compliance and policies across the Skilled Nursing Facility (SNF) and Transitional Care Unit (TCU) service lines. This role entails managing interdisciplinary collaboration, including Nursing, Therapy Services, Information Technology, Nutritional Services, Facility Management, Admissions, Case Management, Utilization Management, and Patient Financial departments. To promote a high standard of care, the incumbent will analyze departmental program data to implement quality improvement activities and meet regularly with department heads to implement updated policies and procedures.
Beyond operational management, the Utilization Manager is directly responsible for resident advocacy and satisfaction, including investigating resident complaints, resolving grievances, and ensuring that resident rights policies are strictly maintained. They will oversee the administration and coordination of all departments to ensure the delivery of high-quality care, acting as a crucial link between departmental processes and resident outcomes within the rehabilitation hospital setting.
In addition to advocating for the Hospital’s position, the incumbent will represent the institution at meetings with the Department of Health, control agencies, and the Board of Visitors regarding proposed budgets, expenditure plans, and operational strategies. This role requires close collaboration with department heads to develop comprehensive budgets while liaising with Health Facilities Management to secure necessary approvals. Furthermore, the Rehabilitation Hospital Utilization Manager holds the authority to approve the purchasing of all equipment, supplies, and foodstuff, and to authorize expenditures for facility maintenance and construction projects.
Minimum Qualifications Transfers: Current New York State employee with one or more years of permanent, contingent-permanent, or 55 b/c service in a position allocated to Grade 25 or above, and that is eligible for transfer under Section 52.6 of the Civil Service Law to Rehabilitation Hospital Utilization Manager.
Open Competitive HELPS qualifications:
A master’s degree in a health care field or public health administration, and three years of experience managing departments involving professional, medical, or other direct patient care services; or a bachelor’s degree in a health care field or public health administration, and five years of experience managing departments involving professional, medical, or other direct patient care services.
Preferred Qualifications: The preferred candidate will have possession of a New York State nursing home administrator license.
A clinical degree in nursing, allied health, or related healthcare field is preferred (Master’s degree preferred).
The ideal candidate will possess demonstrated knowledge of CMS regulations, NYS DOH requirements, and survey readiness processes. Proven success leading facilities through NYS DOH surveys with minimal deficiencies. Strong experience in quality improvement (QAPI), infection prevention oversight, and resident safety initiatives.
Additional Comments One permanent, competitive or non-competitive (via HELPS) full time appointment.
Transfer candidates may be asked for their Social Security Number to verify your transfer eligibility. For more information on transfer types, transfer eligibility criteria, and the current transfer determinants for your title, visit the following website: https://careermobilityoffice.cs.ny.gov/cmo/gotit/title-search/index.cfm
Degrees awarded from educational institutions outside of the United States, or its territories must be independently verified for equivalency. Please see https://www.cs.ny.gov/jobseeker/degrees.cfm for additional information.
The posted salary range ($107,870 to $135,298) includes a downstate adjustment of $4000.
This position is part of the NYS HELPS program. No examination is required.
We offer a work-life balance and a generous benefits package, worth 65% of salary, including:
• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more...
The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm
If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone 518-486-1812 or email doh.sm.reasonable.accommodation@health.ny.gov to make a request.
NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.
For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.
Some positions may require additional credentials or a background check to verify your identity.
Email Address human.resources@helenhayeshosp.org
Address
51-55 Route 9w
Notes on ApplyingPlease submit your resume and cover letter as one (1) document, preferably in PDF format, by email to human.resources@helenhayeshosp.org, with Reference Rehab Hospital Utilization Manager/#76016 included in the subject line or by mail to Human Resources, Helen Hayes Hospital, Bldg 22, 51-55 Rte 9W, West Haverstraw, NY 10993, or by fax to (845) 786-4783. Failure to include the required information may result in your resume not being considered for this position.