NY HELPYes

AgencyTransportation, Department of

TitleOffice Assistant 2 (NY HELPS) - Region 10

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $42641 to $52413 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? Yes

Compressed workweek allowed? No

Telecommuting allowed? No

County Suffolk

Street Address 250 Veterans Memorial Highway

City Hauppauge

StateNY

Zip Code11788

Duties Description Accident Damage Recovery (ADR) Coordinator Assistant Duties:

• Assist the ADR Coordinator with daily administration of the ADR program
• Review incoming police reports and identify potential ADR cases
• Enter and update case information in the ADR system
• Assign cases for field investigation and cost estimating
• Request supporting documentation from residencies and other maintenance units
• Organize photographs, estimates, invoices, and repair documentation
• Prepare claim bills for insurance carriers
• Maintain electronic and paper ADR files
• Communicate with insurance companies regarding claim documentation
• Monitor receipt of police reports and supporting records
• Assist with estimate preparation and verification
• Process payments and update recovery tracking logs
• Coordinate with maintenance staff regarding repair documentation and timelines
• Assist with scanning, filing, and records retention
• Provide customer service and respond to routine inquiries

Responsibilities may include serving a role within the Incident Command System to support the department's response to regional and statewide emergency situations.

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).*

To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the minimum qualifications for this position. The qualifications are:

Promotional: One year of permanent competitive or 55-b/55-c service as an office assistant, clerical, or keyboarding title allocated to Grade 6 or higher. Qualifying titles are available at: https://www.cs.ny.gov/examannouncements/announcements/38687titles.cfm

Open Competitive: One year of clerical experience.

Candidates may also be qualified for permanent competitive appointment if reachable from the appropriate Civil Service eligible list or eligible for reassignment or transfer in accordance with Civil Service Law.

If there are three or fewer qualified candidates interested in appointment to this position a permanent appointment may be made pursuant to Section 52.7 of the Civil Service Law. To be eligible, candidates must be an employee of the Department of Transportation and have one year of permanent competitive service as an Office Assistant 1, SG-06.

Additional Comments Applicants must be currently authorized to work in the United States on a full-time basis.

*For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.

The salary range listed reflects the full range for this graded position. For new State employees appointed into graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts. For more salary information please visit https://oer.ny.gov/salary-schedules

Some positions may require additional credentials or a background check to verify your identity.

Name Administrative Services Office

Telephone (631) 952-6171

Fax (631) 952-6169

Email Address dot.sm.r10.administrative.services@dot.ny.gov

Address

Street NYS Department of Transportation - Region 10

250 Veterans Memorial Highway

City Hauppauge

State NY

Zip Code 11788

Notes on ApplyingQualified candidates should submit a letter of interest and resume with the Notice Number R10-26-29 in the subject line and referenced in the letter of interest no later than June 1, 2026 to:

NYS Department of Transportation – Region 10
250 Veterans Memorial Highway Hauppauge, NY 11788
Fax: (631) 952-6169
Email: dot.sm.r10.administrative.services@dot.ny.gov

DOT is an equal opportunity employer. Disabled persons are encouraged to apply.

In compliance with Public Law 99-603, candidates selected for appointment must provide an original document to prove their citizenship and/or legal right to work in the United States. Candidates for employment must have proper authorization to work in the United States at the time an offer of employment is made. The Department will not sponsor a nonimmigrant for a temporary employment visa (H-1B or similar), OPT STEM, or for permanent residence. Offers of permanent employment may not be made to nonimmigrants whose employment authorization is limited to a period of practical training (F-1 or similar).