NY HELPYes

AgencyHealth, Department of

TitleAssociate Health Planner (NY HELPS) - 47501

Occupational CategoryOther Professional Careers

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $86681 to $109650 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 10%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address Office of Primary Care and Health Systems Management, Bureau of Patient Advocacy and Wellbeing

Corning Tower, Empire State Plaza

City Albany

StateNY

Zip Code12237

Duties Description The incumbent will advance patient health, safety, and wellbeing through their support of two programs: the New York Patient Occurrence Reporting and Tracking System (NYPORTS), which captures adverse event reports from health care facilities, and supporting work of the Bureau of Patient Advocacy and Wellbeing, including implementation of Community Benefit Spending reporting by hospitals and hospital compliance with Financial Assistance Laws. Specifically, the incumbent will: Monitor, review and approve facility user account requests for the NYPORTS program; assist with managing the annual Community Benefits reporting process by Article 28 health care facilities; support the management of complaints received by the Bureau of Patient Advocacy to evaluate and respond within required timeframes; Perform program surveillance and analysis of submitted events and reports; Develop reports to communicate to licensed health care facilities, including but not limited to developing content for quarterly newsletters to communicate the Department’s conclusions from analyzed event data including patterns of systematic failures and recommendations for corrective actions; Participate and manage the progress of program modernization efforts such as the revision of educational and training materials, reporting guides and the development of reporting systems; conduct research on trending topics to inform program planning, policy and guidance; and create report templates, conduct outreach with stakeholders, and collect and aggregate data and prepare reports for regulatory agencies.

Minimum Qualifications Permanent Transfer Candidates: Current NYS Department of Health employee with one year of permanent or contingent-permanent competitive service as an Associate Health Planner, SG23 OR current DOH employee with one year of permanent or contingent-permanent competitive service in a title SG21 or higher and eligible to transfer under Section 52.6 of the NYS Civil Service law.

Non-Competitive Candidates via NY HELPS: Seven years of experience where your primary duty was performing two of the five activities below:

Health services research and analysis of health care systems resources, beds, services allocations, or processes of care.
Demographic or economic analysis for projecting need for health care facilities and services.
Analysis of health care resources, staffing needs, usage patterns, health services quality, or patterns of clinical care.
Health care policy development and analysis on a statewide, regional, or county basis.
Preparation or review of CON applications in a State regulated health care facility or governmental agency.

Substitution: An associate degree may substitute for two (2) years of experience; a bachelor’s degree may substitute for four (4) years of experience; a master’s degree may substitute for five (5) years of experience; and a doctorate may substitute for six (6) years of experience.

Preferred Qualifications: Experience monitoring adverse event reporting by licensed health care facilities on the Health Commerce System; Experience handling complaints from patients, patient representatives, and other stakeholders, from intake through response; Research, data collection and analysis experience; Experience developing reports to communicate to licensed health care facilities, regulatory agencies, and other stakeholders; Experience planning, organizing and directing programs and project to ensure efficient and effective delivery of services and correspondence and identification and initiation of modernization efforts.

Additional Comments When reviewing qualifications, omissions and vagueness cannot be interpreted in the candidate’s favor. Candidates are responsible for providing accurate and clear descriptions of their experience demonstrating how they meet the minimum qualifications.

This position is part of the NYS HELPS program. No examination is required.

This position may require travel throughout New York State including overnights to areas not served by public transportation.

We offer a work-life balance and a generous benefits package, worth 65% of salary, including:

• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more...

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm

If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone 518-486-1812 or email doh.sm.Reasonable.Accommodation@health.ny.gov to make a request.

The NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.

For new State employees appointed to graded positions, the annual salary is the hiring rate of the position (beginning of the salary range). Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations, and negotiated union contracts.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources Management Group, PC/AHP/47501

Telephone 518-486-1812

Fax 518-473-3395

Email Address resume@health.ny.gov

Address

Street Corning Tower, Empire State Plaza, Room 2217

City Albany

State NY

Zip Code 12237

Notes on ApplyingPlease submit your resume and cover letter as one (1) document, preferably in PDF format, by email to resume@health.ny.gov, with Reference PC/AHP/47501 included in the subject line or by mail to Human Resources Management Group, PC/AHP/47501, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.