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888 Fountain Avenue
Minimum Qualifications MINIMUM QUALIFICATIONS:
Associate’s degree and four years of experience for training, developing and/or implementing an Information Management System. One year of experience must have been offering education, training, or technical assistance using adult learning concepts.
A Bachelor’s degree will substitute for two years of experience.
• Work in a Health Care Setting such as a doctor’s/physician’s office, hospital or therapist/behavioral health setting.
• Use of/train on electronic health record.
• Those that have experience in the Health Information Management field
Duties Description POSITION DESCRIPTION:
The Office for People With Developmental Disabilities (OPWDD) is seeking a temporary Project Coordinator to coordinate the implementation and ongoing maintenance of the new Electronic Health Records (EHR) system. This position will require the incumbent to work on a rotating shift. The current rotation is: Monday- Friday- 6AM-2:30PM, 8AM-4:30PM, 3:30PM- 12AM. Saturday and Sunday 7AM-3:30PM and 3:30PM- 12AM. EHR admins are part of a network or team. Schedules will be established based on the needs of the agency to ensure coverage and will be discussed in detail at the interview.
The EHR will dramatically change the way health records are managed by the agency, as the system will automate and standardize health and care coordination information in OPWDD’s state-operated residential, clinic, and day service system. The new EHR system will enable OPWDD staff to enter health and care coordination data into a centralized system, provide enhanced accessibility of information and promote collaboration among various care providers serving individuals with intellectual/developmental disabilities in a variety of care settings.
Additionally, the EHR will provide a standardized platform to track and evaluate system services, thereby enhancing the agency’s ability to analyze data for continuous quality improvement; supplement documentation to justify services rendered and support billing operations; and scale “best practices” in service delivery cross State-Operated Regions. To support and invest in the success of the EHR Project, the Project Coordinator will assist with coordinating and providing end-user training and technical assistance during the implementation phase. The Project Coordinator will interact with and support end-users, including front-line staff to ensure successful use of the EHR.
The incumbent will be expected to report issues pertaining to the EHR system, templates, or workflows to leadership, project management staff, and EHR workgroup teams. In addition, the incumbent will become an expert in the use of the EHR system through a vendor-provided course, and complete system-administrator tasks such as user-role assignments and template configurations to meet the ongoing and changing needs of OPWDD.
PRIMARY DUTIES AND RESPONSIBILITIES:
As a Project Coordinator, the responsibilities of the incumbent may include, but are not limited to the following:
• Develop and provide EHR training for new, temporary, and existing staff as needed; assist existing employees as the system is updated or modified, and provide new materials to staff transitioning into a different job role
• Customize training materials to meet the needs of OPWDD, and modify the training materials by discipline when necessary
• Assist with user role assignments once authorization is provided; support assignment of log-in information for the individual portal; direct calls to the OPWDD IT help desk when necessary
• Conduct reviews of the EHR system to analyze the need for updates, changes, or recommendations; act as a liaison between the DDSO staff/end users and the Central project team; provide technical assistance to program managers and end users when necessary
• Communicate using reports or through participation in meetings, provide recommendations for system enhancements, training, system configuration, and policy and procedures.
• Collect data from those employees who use the EHR system, by interviewing and providing questionnaires regarding usefulness, knowledge, new ideas for modifications, etc.; ensure complete use of solution by reviewing entries into the system and reports
• Prepare periodic written reports and charts on the status of changes to the system
• Provide ongoing monitoring of the solution to identify potential weaknesses or areas for improvement; review management and end-user reports on the use of the system and its features
• Verify that activities and information tracked in the EHR are sufficient and in compliance with applicable Federal, State, and OPWDD rules and regulations
• Participate in various workgroups, representing field users, for continuous quality improvement; communicate concerns or suggestions from the field
• Analyze the functionality of the solution to ensure it operates successfully and according to set requirements
• Travel to assigned Region and locations where employees use the EHR, to assist with training, technical issues, difficulties or questions about the system
Additional Comments Please note:
• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.
• In order to be eligible for appointment and to maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program). If you are appointed and subsequently listed as an excluded individual or entity on any of these lists (or excluded from any other Federal or Federally assisted program), you may be terminated from your employment.
• OPWDD is an Equal Opportunity/Affirmative Action Employer
Some positions may require additional credentials or a background check to verify your identity.
44 Holland Avenue