Review Vacancy
AgencyInformation Technology Services, Office of
TitleBusiness Analyst / Quality Assurance Specialists (Project Assistants – Multiple), Ref #18679M
Occupational CategoryI.T. Engineering, Sciences
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $73284 to $92693 Annually
Minimum Qualifications Five or more years of experience in Business Analysis / Quality Assurance, including experience with the following technologies:
• HP Application Lifecycle Management (ALM) / Quality Center (QC)
• Oracle Database, SQL, PL/SQL
• WebSphere Application and Portal Server
The following degrees, preferably in Computer Science, Business Administration or Criminal Justice, may substitute for the general experience as indicated:
• Associate’s degree and four years of experience
• Associate’s degree including 15 semester credit hours in computer science or related field and three years of experience
• Bachelor’s degree and three years of experience
• Bachelor’s degree including 15 semester credit hours in computer science or related field and two years of experience
• Master’s degree in computer science or related field substitutes for an additional year of experience
• Doctorate in computer science or related field substitutes for an additional two years of experience
Preferred Qualifications
• Familiarity with Public Safety / Criminal Justice business applications
• Experience implementing Business Analysis and Quality Assurance best practices and principles
• Familiarity with Project Management best practices and principles
• Excellent written and verbal communication skills, including communications with diverse groups
• Strong analytical, problem-solving, and conceptual skills
• Ability to translate technical information into easily understood information
• Ability to work in a cross-functional team environment (matrix organization)
• Ability to plan, coordinate, and direct
Duties Description Under the direction on an Information Technology Specialist 4, SG-25, within the Public Safety Portfolio, Portfolio Services, Business Analysis unit, these positions will support critical projects and initiatives within the Public Safety Portfolio and their customer agencies, including the Use of Force application implementation, the National Incident Based Reporting application, the Amber Alert Automation project, Missing Person Alert enhancement project, and the Sex Offender Registry Electronic Registration project and Dashboard enhancements. They will provide technical business/system analysis and quality assurance functions. The incumbent will participate in all phases of the system development lifecycle in the areas of system analysis and design, system testing and quality assurance, business and technical documentation, and business and technical support.
Duties include, but are not limited to:
• Develop test plans and execute test cases to validate business requirements using HP ALM, a set of software tools for application development and testing.
• Coordinate and perform system and regression testing using HP ALM.
• Create and run automated test scripts using HP Unified Functional Testing.
• Identify and manage defects using HP ALM.
• Coordinate user acceptance testing efforts.
• Develop test scripts for system performance testing.
• Identify and create test data using SQL queries.
• Troubleshoot system failures and respond to user reported issues.
• Perform analysis and feasibility studies for enhancement requests.
• Create ad hoc report and data extracts using SQL / PL SQL.
• Elicit system requirements, document requirements and business rules in system use cases.
• Develop automated solutions.
• Assist with design of system process flows, data flows, and user interfaces using MS Visio and Balsamiq.
• Oversee and assist with development of business and system use cases.
• Process flow diagrams, data flow diagrams, logical database design, and application and user interface prototypes using MS Visio and Balsamiq.
• Act as liaison between the end use and development staff.
• Advance business expertise to further understand the business needs of the user.?????
Additional Comments Approval to fill this position is pending with Division of the Budget (DOB). Background check and fingerprinting are required.
Some positions may require additional credentials or a background check to verify your identity.
Email Address HR.Recruitment@its.ny.gov
Address
Street Empire State Plaza, Swan Street Building, Core 4
PO Box 2062
Notes on ApplyingTo apply, please submit a resume and cover letter indicating that you are applying for Project Assistants, Ref: #18679M. Please clearly indicate how you meet the minimum qualifications for this position. Your Social Security number may be required to confirm your eligibility.