Review Vacancy
Occupational CategoryNo Preference
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $31245 to $38651 Annually
Minimum Qualifications A current New York State employee eligible for transfer under Section 70.1; OR 55 b/c eligible. Reachable applicants on the current eligible list will be canvassed.
Duties Description Under the general direction of the Regional Director and reporting to the Regional Manager, the incumbent’s responsibilities will include, but will not be limited to, the following:
• Records retention, which may include retailer applications and licensing paperwork; checks forms for completeness and accuracy.
• Process Lottery Prize Claims in the Lottery’s Prize Payment System. Processing consists of entering the customer’s personal identification information, scanning the customers ticket and presenting the winner with the check as generated from the system.
• Data entry of Lottery winners and retailer information.
• Provide customer service to the public, to include answering phone calls.
• Assist with telemarketing activities.
• Assist with retailer projects and licensing follow-up.
• Assist in general office duties, i.e. making copies, sending out mail, printing winner posters, scanning documents, fax/email documents, and any other clerical function as needed.
Additional Comments Appointment will be contingent upon completion of a fingerprint background check before an official appointment offer can be made.
Some positions may require additional credentials or a background check to verify your identity.
Email Address Human.Resources@gaming.ny.gov
Address
PO Box 7500
Notes on ApplyingEmail submissions are preferred. Please submit a cover letter and resume indicating that you are applying for Office Assistant 1 and include the Vacancy ID number. Please include your current Civil Service title (if applicable) and clearly indicate how you meet the minimum qualifications for this position. Your Social Security Number may be required in order to confirm your eligibility.