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Review Vacancy

Date Posted 12/16/20

Applications Due01/22/21

Vacancy ID83727

AgencySUNY Old Westbury

TitleTelecommunications Engineer

Occupational CategoryI.T. Engineering, Sciences

Salary Grade03

Bargaining UnitPSNU - Professional Services Negotiating Unit (UUP)

Salary RangeFrom $48201 to $70000 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Unclassified Service

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Nassau

Street Address 223 Store Hill Road

P.O. Box 210

City Old Westbury

StateNY

Zip Code11568

Minimum Qualifications Minimum Qualifications:
-A minimum of a Bachelor's degree (foreign equivalent or higher) from an accredited institution in Management of Information Systems (MIS), Computer Science (CS) or related field or in lieu of a Bachelor's degree an equivalent combination of education and directly related full-time experience in a comparable environment.
-Three (3) years of full-time progressively responsible demonstrated experience in unified communication (UC) solution design and support and experience in configuring and maintaining a diverse enterprise telecom infrastructure.
-Exceptional analytical and problem-solving skills, with logical problem-solving from Layer 1 through Layer 7 of the OSI model.
-Minimum of three (3) years of full-time experience with installing, administering and maintaining telecom infrastructure, including servers (physical & Virtual), SRST, switches, patch panels, cabling, UPS', Cloud based VoIP solutions, contact Centers and PBXs.
-Ability to plan and prioritize workload to meet implementation schedules and minimize schedule conflicts.
-Ability to communicate effectively including good written and oral communication skills and good interpersonal skills is required.
-Experience with virtualization technologies and environments.

Preferred Qualifications:
-Five plus (5+) years of experience with Cisco, Meraki, Alcatel Lucent network equipment including firewalls, switches and routers.
-Four plus (4+) years of experience supporting a wireless network using 802.11a/b/g/n and ability to create predictive wireless surveys.
-Four plus (4+) years of experience with IP routing protocols such as EIGRP, OSPF, and BGP.
-Certifications related to duties and responsibilities specified above.

Duties Description APPLICATION PERIOD EXTENDED UNTIL JANUARY 22, 2021.

As a key member of the Network Operations Center (NOC) team, this position will be supporting the operations of a mission critical, highly resilient telecom environment in a multi-platform, protocol and operating system infrastructure. The incumbent performs duties necessary to maintain the College's telecommunications infrastructure as a member of the ITS team. These duties include the installation, programming, testing, trouble shooting, and repairing of telecommunications systems and equipment. Examples of the telecommunications systems are Alcatel Lucent unified communications, IP telephony, Centrex telephone lines, emergency notification, call recorder and all other forms of voice, video, and data(PRI) circuits. Examples of equipment are wired and wireless telephones, analog or digital switches, network electronics, copper cabling, fiber optic cabling, and inside/outside VoIP hardware. Utilizes software and hardware tools necessary to monitor systems and troubleshoot technical issues.

Responsibilities include:
-Design, implement and support the functionality of the VOIP, SIP and PRI circuits assuring availability and QOS SLA's are met to ensure highest level of voice quality.
-Deliver telecom engineering services associated with the planning, deployment, installation, administration and management of telecom data and VoIP networks.
-Participate in planning, design, configuration, implementation and deployment of selected software and hardware technology solutions in an Enterprise environment. This will include both new systems as well as upgrades to existing solutions.
-Maximize telecommunication infrastructure performance by monitoring utilization, data flow, latency, troubleshooting infrastructure problems and outages, scheduling upgrades, and collaborating with network and system administrators on infrastructure optimization.
-Responsible for analyzing current telephony environment and propose, manage, and lead key improvement projects and VoIP. Research and implement approved innovative technologies to improve telecommunication infrastructure performance, reliability, and functionality.
-Maintains documentation in support of daily operations. Closes service requests in a timely and complete fashion. Complies with University and departmental policies and procedures.
-Performs telecommunications project management. This includes organizing and coordinating with internal and external personnel for successful project design and work completion.
-The Telecom Engineer is required to perform occasional off-hours work during nights and weekends both for urgent issues as well as for maintenance that is required outside of business hours.
-Maintains current knowledge of telecommunications technology. Attends training opportunities and vendor seminars. Learns new applications and shares training with others. Actively participates in the training of others.
-Perform other related duties as assigned.

Application Instructions:

Please submit the following online at https://oldwestbury.interviewexchange.com:
1. cover letter,
2. resume,
3. contact information (name, email address and telephone number) for three (3) references, and
4. a fully completed Old Westbury employment application (available during the online application process).

Only applications submitted online will be considered.

CLOSING DATE FOR RECEIPT OF APPLICATIONS: extended until January 22, 2021

VISA sponsorship is not available for this position.

We encourage protected veterans, individuals with disabilities, women and minorities to apply.

Additional Comments The successful candidate must be authorized to work in the United States.

The State University of New York at Old Westbury is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you require an accommodation for a disability in order to participate in the selection process, please contact the Office of Human Resources/Affirmative Action located in the Campus Center, Room I-211 or by calling (516) 876-3179.

The Annual Security and Fire Report is filed as required by federal law. The purpose of this report is to provide faculty, staff and students with campus safety information, including crime statistics and safety policies and procedures. The report contains information regarding security and personal safety, including topics such as crime prevention, fire safety, crime reporting policies, disciplinary procedures and other matters of importance related to security and safety on campus. The report also contains information about crime statistics for the previous three calendar years. You can obtain a copy of this report by contacting the University Police Department (516) 876-3333 or by downloading a copy.

Position Type: Professional

Official Budget Title: Senior Staff Assistant

Campus Title: Telecommunications Engineer

Department: Information Technology Services

FTE: Full-time

Negotiating Unit: UUP

Salary Grade: SL-3

FLSA Status: Exempt

Some positions may require additional credentials or a background check to verify your identity.

Name Lillian Colella

Telephone 516-876-3143

Fax 516-876-3209

Email Address colellal@oldwestbury.edu

Address

Street 223 Store Hill Road

P.O. Box 210

City Old Westbury

State NY

Zip Code 11568

 

Notes on ApplyingClick to learn more about this opportunity and to apply online: https://oldwestbury.interviewexchange.com/jobofferdetails.jsp?JOBID=127040

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