Review Vacancy
AgencyChildren & Family Services, Office of
TitleYouth Communications Aide (Hourly)
Occupational CategoryOther Professional Careers
Bargaining UnitOSU - Operational Services Unit (CSEA)
Salary RangeFrom $18.99 to $18.99 Hourly
Minimum Qualifications One (1) year of permanent, competitive experience in a position allocated to Salary Grade 6 or above in the Office of Children and Family Services. OR
High school diploma and one (1) year of experience in a communications unit responsible for the relay of information on the transport of individuals in custody, reports or possible illegal activity, or issues of public safety.
Duties Description Issue and cancel warrants and detainers through the NYSPIN system in regard to Office of Children and Family Services custody of youth.
Act as the on-call services for Office of Children and Family Services executive and operations personnel during off-business hours, forwarding necessary information to Community Multi Services, Detention/Voluntary Agencies, the Public Information Office, Executive Office, and other Bureau of Classification and Movement units, as necessary.
Ensure that all necessary information within the Central Communications Unit (CCU) is gathered and reported accurately in an ACCESS data base and that all necessary reports, both written and verbal, are forwarded to appropriate Agency personnel.
Additional duties will be discussed in detail during the interview.
Additional Comments Non-Qualifying Experience Includes: dispatching for fleet management (i.e. taxis, limousine, and car service), roadside assistance, private security guard work, or customer service call centers.
Background Investigation Requirements:
1) All prospective employees will be investigated through a Criminal Background Check (CBC), which includes State and federal Criminal History Record Checks. All convictions must be reported; conviction of a felony or misdemeanor, or any falsified or omitted information on the prospective appointee’s employment application, may bar appointment or result in removal after appointment. Each case will be determined on its own merits, consistent with the applicable provisions of State and federal laws, rules, and regulations. Prospective employees will be fingerprinted in order to obtain a record of their criminal history information, and may be required to pay any necessary fees.
2) All prospective employees will be screened against the Statewide Central Register of Child Abuse and Maltreatment (SCR). Prospective employees will be required to pay any necessary fees.
3) For Division of Juvenile Justice and Opportunities for Youth (DJJOY) prospective appointees will be checked against the Staff Exclusion List (SEL) maintained by the Justice Center for the Protection of People with Special Needs. Prospective employees whose names appear on the SEL as having been found responsible for serious or repeated acts of abuse or neglect will be barred from appointment and may have their names removed from the eligible list(s) for the title(s) if applicable.
Candidates from diverse backgrounds are encouraged to apply. OCFS is an Equal Opportunity/Affirmative Action Employer. OCFS is committed to ensuring equal opportunity for persons with disabilities and workplace diversity. It is the policy of OCFS to provide reasonable accommodations to qualified applicants and employees with disabilities to enable them to perform the essential functions of the position for which they are applying or for which they are employed. OCFS does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.
Some positions may require additional credentials or a background check to verify your identity.
Name New York State Office of Children and Family Services
Email Address eoajobpostings@ocfs.ny.gov
Address
Street Bureau of Personnel - RAA
52 Washington Street, 231 North
Notes on ApplyingQualified candidates should e-mail their resume and letter of interest to eoajobpostings@ocfs.ny.gov You MUST include the Vacancy number of the position in the subject line of your email and/or cover letter to ensure receipt of your application. In order to qualify you for the position when you have current or prior New York State employment, you may be contacted by OCFS Personnel for your social security number to confirm your employment history.