StateJobsNY

NY HELPNo

AgencyState Comptroller, Office of the

TitleBusiness Systems Analyst 1- Item #00814 (2)

Occupational CategoryAdministrative or General Management

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $42986 to $71980 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address 110 State Street

City Albany

StateNY

Zip Code12236

Minimum Qualifications Candidates must be reachable on the appropriate Civil Service eligible list or a current NYS employee eligible for transfer under Section 52.6, 70.1 or 70.4 of the Civil Service Law. Depending on qualifications, candidates may be required to serve a 2-year traineeship that leads to the journey level, grade 18 position.

To be eligible for transfer under Section 52.6, candidates must have one year of permanent competitive service in a qualifying title allocated to grade 16 or higher.

To be eligible for transfer under Section 70.4, candidates must have one year of permanent competitive service in a position allocated to grade 11 or higher, possess a bachelor’s degree; and have standing on the Professional Careers Opportunities (PCO) list or the Public Administration Traineeship Transition (PATT) list.

To be eligible for transfer under Section 70.1, candidates must have one year of permanent competitive service in a title that has been deemed transferable by the Department of Civil Service.

55B/C eligible candidates with a bachelor’s degree.

Duties Description Under the direction of the Project Assistant (G-23), the Business Systems Analyst 1 or Trainee will participate in the delivery and implementation of the enterprise Human Capital Management system; participate in the delivery, implementation and maintenance of the Personal History File system; promote business analysis maturity; and provide technical support and customer service. The primary responsibilities include, but are not limited to:

· Participate in the delivery and implementation of the enterprise Human Capital Management system

Work with project staff, consultants, end users, and others to elicit and document the current human resources processes and/or functions; assist in the development of test scenarios and test plans; perform testing as needed; assist in the development of business procedures, instructional documentation, and training materials for end users. Provide end user support and training; assist with the development of presentations of system functionality, assist with tracking and maintaining requirements traceability matrix; assist with change management activities related to the project; and assist with maintaining the framework for capturing, documenting and transferring business knowledge.

· Participate in the delivery, implementation, and maintenance of the Personal History File system

Work with project staff,, end users, and others to elicit and document the current human resources processes and/or functions; assist in the development of test scenarios and test plans; perform testing as needed; assist in the development of business procedures, instructional documentation, and training materials for end users. Provide end user support and training; assist with the development of presentations of system functionality, assist with tracking and maintaining requirements traceability matrix; assist with change management activities related to the project; and assist with maintaining the framework for capturing, documenting and transferring business knowledge.

· Promote business analysis maturity

Assist in establishing and maintaining business analysis methodologies; the development of consistent approaches and best practices for business analysis; promote the use of business analysis and business process improvement; participate in business analysis training activities; continue professional development through attendance at meetings, professional seminars and webinars; and assist with a variety of administrative and system support tasks.

· Technical Support & Customer Service

Perform data clean-up, develop reports, and provide exported data for customers, run queries, elicit, document, and validate requirement for new processes; create and monitor ServiceNow tickets, and prepare written communication.

Additional Comments Desired Competencies

· Strong interpersonal skills, particularly verbal and written communication.

· Strong presentation skills.

· Strong Knowledge of business analysis, techniques, and tools.

· Strong troubleshooting, problem solving and organizational skills.

· Ability to interact and work well with technical and business staff.

· Ability to work well in a team environment.

· Demonstrate strong customer service skills and a commitment to providing exceptional, value-added service to internal and external customers.

Some positions may require additional credentials or a background check to verify your identity.

Name Joanne Pirfo

Telephone (518) 474-1924

Fax (518) 486-6723

Email Address Recruit@osc.ny.gov

Address

Street Office of Human Resources

110 State Street, 12th Floor

City Albany

State NY

Zip Code 12236

Notes on ApplyingInterested candidates should submit a cover letter and resume to recruit@osc.ny.gov no later than June 15, 2021. Please reference Item # 00814(2)-GOER-JFP when responding.

When responding, please include the reference number and letters listed in this section. The GOER ID # should not be included.