Review Vacancy
AgencyFinancial Services, Department of
TitleLicensing Services Clerk Trainee
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $31870 to $46103 Annually
Minimum Qualifications Preferred Qualifications
• Ability to work well independently, and as a team with others;
• Good written and verbal communication skills; and
• Ability to multi-task and perform a variety of clerical, licensing -related tasks.
Appointment method:
55 b/c Appointment: Candidates must meet the eligibility requirements of the Governor's Program to Hire Individuals and Veterans with Disabilities as described in Civil Service Law § 55b/c. Information about this program can be found here: https://www.cs.ny.gov/rp55/
Duties Description The Department of Financial Services (DFS) is seeking candidates for the positions of Licensing Services Clerk Trainee, SG-6. Upon successful completion of one year of permanent service as a Licensing Services Clerk Trainee, you will automatically advance to a Licensing Services Clerk, SG-9. The incumbent will be assigned to the Licensing Unit and be required to perform duties supporting that area. The duties of this position include, but are not limited to the following:
• Provides information about agency programs, licensing processes and complaint processes to insurers, applicants and members of the public;
• Explains and interprets basic rules and regulations, policies and/or procedures to insurers, applicants and members of the public;
• Creates routine correspondence to licensees/consumers and other interested parties notifying them of any Department determinations, the action required as the result of the determination, the timeframe within which the action must be taken and the consequences of non-compliance with the Order;
• Updates records in database of actions taken and the future dates on which additional action is required;
• Handles requests from Department personnel for Unit records to support investigations and/or to be introduced at administrative hearings and prepares appropriate documents;
• Processes and audits applications and determines if the submission is acceptable for processing;
• Assists with projects and special matters at the direction of the Director or Assistant Director of the Licensing Unit;
• Determines appropriate action on incoming correspondence and drafts appropriate response letters; and
• Other duties as assigned.
Some positions may require additional credentials or a background check to verify your identity.
Email Address Darlene.Clemente@dfs.ny.gov
Address
Street One Commerce Plaza, Suite 301
Notes on ApplyingTo Apply: Interested qualified candidates must submit a resume, letter of interest and copy of 55 b/c Eligibility letter, no later than June 30, 2021 to the email address listed below. Please include the Box # (Box LSC #06120-121) in the subject line of your email to ensure receipt of your application. Email submissions are preferred.
Darlene Clemente
Box LSC #06120-121
New York State Department of Financial Services
Office of Human Resources Management
One Commerce Plaza, Suite 301
Albany, NY 12257
Email: Darlene.Clemente@dfs.ny.gov
Fax: (518) 402-5071
All candidates that apply may not be scheduled for an interview
AMERICANS WITH DISABILITIES ACT: REASONABLE ACCOMMODATIONS
Under the Americans with Disabilities Act (ADA), the Department of Financial Services is required to provide reasonable accommodation for known physical or mental limitations of an otherwise qualified applicant with a disability if an accommodation would enable the applicant to perform the essential functions of the job. If the accommodation would constitute an undue hardship on the operations of the agency, the agency is not required to provide it.