Minimum Qualifications MINIMUM QUALIFICATIONS
Note: You will be required to pass a Civil Service Spanish Language exam to demonstrate proficiency in speaking, writing, and reading Spanish at a level that will ensure your ability to perform the duties of the position.
A bachelor’s degree from a regionally accredited college or university, or one recognized by the New York State Education Department as following acceptable education practices.
*If your degree was awarded by an educational institution outside the United States and its territories, you will be required to provide independent verification of equivalency prior an offer of employment. This information can be found at http://www.cs.ny.gov/jobseeker/degrees.cfm. Candidates are responsible for the evaluation fee. If you are applying via Internet, you must mail the independent verification of equivalency to the NYS Department of Civil Service, Albany, New York 12239. Attention: S2-SER.
PREFERRED QUALIFICATIONS: Ability to initiate and maintain relationships across a diverse set of stakeholders
Duties Description STANDARD DUTIES:
As a Labor Services Representative Trainee 1 Spanish Language, you would be trained, under supervision, to assist customers and provide services to the public in accordance with quality and quantity standards mandated by various laws, rules and Federal regulations. You would learn how to interview and elicit information from customers, examine claims issues and make determinations to resolve complex or unusual problems related to eligibility for Unemployment Insurance benefits.
Some positions may require additional credentials or a background check to verify your identity.
State Office Campus, Building 12, Room 561
Notes on ApplyingCandidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer. Department of Labor is committed to ensuring equal opportunity for persons with disabilities and workplace diversity.
To be considered for this position, interested applicants should e-mail a cover letter and resume in Microsoft Word or PDF format to labor.sm.personnel.UIHire@labor.ny.gov. Please include the title, location and vacancy ID# 89480 you are applying for in the subject line of your e-mail. Failure to do so may result in the delay of processing your application.