1010 East and West Road
Minimum Qualifications Candidates must be reachable for appointment on the current Civil Service eligible list for the title;
Candidates must have one year of permanent competitive or 55-b/55-c service in a title eligible for transfer under Section 52.6 or Section 70.1 of the Civil Service Law;
In the event that there is not a valid eligible list, candidates who meet the following qualifications may be qualified for a provisional appointment:
Candidates must be a qualified employee of the New York State Office of Mental Health or the New York State Office for People with Developmental Disabilities and have had a year of permanent competitive or 55-b/55-c service as a Mental Hygiene Program Evaluation Specialist 2.
Candidates must have a bachelor's degree plus three years of program evaluation*1 experience in a human service setting.*2
*1Qualifying program evaluation experience is considered to be experience in which your primary responsibility is developing data collection instruments and processes, analysis, and reports, including: incident review patterns and trends; patient admission and discharge reports; monthly and quarterly data collection for regulatory bodies such as the Joint Commission; employee accident reports; overtime utilization; and staff retention. Such functions would involve the following activities: determining appropriate performance indicators for a program or organization; designing client satisfaction surveys; designing outcome measurement instruments and processes; aggregating and analyzing data and presenting the results of the effort in a report; designing and implementing needs assessments processes; leading or facilitating failure mode and effect analysis; root cause analysis; performance improvement projects; and reviewing organizational performance to determine the level of compliance with the standards of oversight agencies.
*2A human services setting is considered to be any organization or institution that provides direct care or support services for individuals, families, or groups in a hospital, psychiatric hospital, psychiatric clinic, community mental health clinic, nursing or rehabilitation facility, correctional facility, intermediate care facility, institutional or school setting, or community based residential and/or day program.
Substitution: A master's degree in business, economics, health care administration, hospital administration, public administration, statistics, quantitative analysis, organization management, or a closely related field can be substituted for one year of experience. A doctoral degree in a field with emphasis on evaluation techniques can be substituted for two years of experience.
Candidates interested in applying for a provisional appointment must complete the New York State Application (http://www.cs.ny.gov/extdocs/pdf/nysapp.pdf) and submit it with your other application materials.
If you are appointed provisionally, you must take the next scheduled Civil Service examination for this title and your score must be reachable on the resulting eligible list before you can be permanently appointed. If you do not pass the examination or achieve a reachable score, you may not be retained.
Duties Description As a Mental Hygiene Program Evaluation Specialist 3, you would independently evaluate a variety of geographically dispersed services provided to individuals with mental illness and/or developmental disabilities by State operated facilities and programs; conduct studies to evaluate program needs, processes, outcomes, impacts, costs/benefits, effectiveness, and individuals’ satisfaction; collect, review, and analyze quantitative data related to programmatic services; produce management reports and recommend programmatic improvements based on analyses; and develop and modify survey instruments and data collection systems. You may also assist a Mental Hygiene Program Evaluation Specialist 4 in the oversight and management of a program evaluation department; and supervise Mental Hygiene Program Evaluation Specialists 2 and other staff engaged in program evaluation activities.
Additional Comments Background Investigation/Justice Center Review: Prospective appointees will be: 1) Checked against the Staff Exclusion List (SEL) maintained by the Justice Center for the Protection of People with Special Needs. Prospective employees whose names appear on the SEL as having been found responsible for serious or repeated acts of abuse or neglect will be barred from appointment and may have their names removed from the eligible list(s) for the title(s) if applicable. 2) Investigated through a Criminal Background Check (CBC), which includes State and federal Criminal History Record Checks. All convictions must be reported; conviction of a felony or misdemeanor, or any falsified or omitted information on the prospective appointee’s employment application, may bar appointment or result in removal after appointment. Each case will be determined on its own merits, consistent with the applicable provisions of State and federal laws, rules, and regulations. Prospective employees will be fingerprinted in order to obtain a record of their criminal history information, and may be required to pay any necessary fees. 3) Screened against the Statewide Central Register of Child Abuse and Maltreatment (SCR). Prospective employees may be required to pay any necessary fees. Additionally, prospective employees whose names are indicated on the SCR may be barred from appointment.
Some positions may require additional credentials or a background check to verify your identity.
1010 East West Road
Notes on ApplyingPlease indicate the Title, Vacancy ID # and Location of the position you are applying for in the subject line of your email or fax. Please complete the Office of Mental Health Employment Application and submit it along with your other application materials via fax, mail or the Human Resources email address noted above.
The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. The Office of Mental Health embraces diversity and promotes a workplace in which individual differences are recognized, appreciated, and respected. The New York State Office of Mental Health is an equal opportunity/affirmative action employer.