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Review Vacancy

Date Posted 09/13/18

Applications Due09/24/18

Vacancy ID58966

AgencyState Comptroller, Office of the

TitleProgram Aide - Item #03321

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade13

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $45159 to $55008 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 10%

Workweek Mon-Fri

Hours Per Week 37.50


From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? No

County Albany

Street Address 110 State Street

City Albany


Zip Code12236

Minimum Qualifications Interested candidates must be reachable on the Program Aide eligible list or eligible to transfer under Section 70.1 of the Civil Service Law.

To be eligible for a 70.1 transfer to a Program Aide, SG-13, a candidate must have one year of permanent competitive service in a qualifying title allocated to a salary grade 11 or higher.

To determine if your title is eligible for transfer, please go to the GOT-IT website:

Duties Description Working with & communicating with Business Units and vendors to maintain vendor data in SFS and ensure the vendor file data is current and accurate.
• Under the supervision of an Office Assistant 3, performing daily activities to manage the vendor file in SFS.
• Maintaining open communication with Business Units, vendors and OSC Staff to ensure operational issues are addressed timely.
• Reviewing supporting documentation to ensure changes to vendor file information are appropriate and authorized.
• Analyzing data to ensure the vendor file is accurate and reliable.
• Updating vendor file information in SFS (i.e., address, primary contact), which includes: Adding and updated foreign vendors, liens, land claims and payroll vendors; Updating withholding for corporations; Processing Address and Contract change requests and updates.
• Securing sensitive data using various means available.
• Providing support to various customers by performing a wide variety of program activities and tasks to support their requests.
• Running queries in SFS to obtain various data sets for analysis
• Addressing email and help desk inquiries related to concerns/questions from vendors and agencies.

Assist with 1099 Federal Reporting Process.
• Ensuring compliance with IRS regulations.
• Assisting with vendor file corrections to ensure proper 1099 reporting.
• Addressing incoming customer questions that come through the FedRep mailbox
• Communicating with supervisor to ensure adherence to deadlines.

Update and Document New Procedures & Processes / Special Projects.
• Maintaining reliable vendor information, documenting system changes and updates.
• Discussing findings and recommending improvements in processes and system needs that will improve the efficiency and effectiveness of the unit.
• Assisting with additional team projects.

• Communication –
o Candidate must: listen effectively; effectively answer questions; speak in a positive, professional tone; confidently speak about accomplishments/likes/dislikes/frustrations; provide outstanding customer service and demonstrate ability to problem solve effectively.
• Leadership –
o Candidate must: demonstrate ability to overcome obstacles; willingly take on challenges and effect change; demonstrate ability for problem solving; understand basic problem solving concepts; understand own role/responsibility within a team.
• Self- Development –
o Candidate must be: receptive to improvement opportunities; enthusiastic about training opportunities; interested in career growth; and able to learn quickly from mistakes
• Technology –
o Candidate must: display an aptitude for computer fundamentals; be familiar with Microsoft applications and Internet resources; and adapt well to technological change
• Work Ethic –
o Candidate must be energetic and enthusiastic, interested in this particular position, professional and intelligent. Candidate must demonstrate initiative.

Some positions may require additional credentials or a background check to verify your identity.

Name Jackie Carter

Telephone (518) 474-1924

Fax (518) 486-6723

Email Address


Street 110 State Street

City Albany

State NY

Zip Code 12236


Notes on ApplyingInterested candidates should submit a cover letter and resume to no later than September 24, 2018. Please reference Item #03321- GOER –JDC when responding.
When responding, please include the reference number and letters listed in this section. The VACANCY # should not be included.

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