Review Vacancy
AgencyInformation Technology Services, Office of
TitleProgram Associate (Computer Systems Support Specialist), ref#61374
Occupational CategoryI.T. Engineering, Sciences
Bargaining UnitM/C - Management / Confidential (Unrepresented)
Salary RangeFrom $0 to $53000 Annually
Minimum Qualifications Preferred candidates will possess at least an Associate's degree in Computer Science, Information Science, or equivalent, or have commensurate experience in a related IT area.
Duties Description New York State is looking for a dynamic individual to become part of our computer support team. The position will be part of a team responsible for the IT operations for 200 employees.
The successful candidate will be responsible for:
-Assisting with MS Office help desk calls;
-Scheduling and administering video conferences;
-Configuring, troubleshooting & maintaining Blackberry, iPhone and mobile devices;
-Installing and maintaining desktop PC's & laptops;
-Conducting general hardware troubleshooting, and maintenance of the hardware inventory system;
-Contributing to special projects, including but not limited to: website creation, MS Exchange configuration and maintenance, maintenance and analysis of software package features and capabilities, as required.
Additional Comments Occasional travel to NYC and off-hours coverage will be required.
This position will require fingerprinting and background check.
Some positions may require additional credentials or a background check to verify your identity.
Name NYS Computer Support Team
Email Address hr.recruitment@its.ny.gov
Address
Notes on ApplyingPlease submit a clear, concise cover letter and resume by November 16, 2018. Please describe how you meet the preferred qualification and indicate that you are applying for Computer Systems Support Specialist, ID 61374.